DIRECTOR OF EMPLOYMENT AND DAY SERVICES

Apis Services Inc•Reading, PA

3d•Onsite

About The Position

Supportive Concepts for Families (SCFF) is seeking an experienced, passionate leader to serve as the Director of Employment. This role is critical in overseeing program operations, supporting strategic growth initiatives, ensuring regulatory compliance, and helping individuals with intellectual and developmental disabilities achieve meaningful outcomes. The Director will play a key leadership role in empowering individuals, supporting employees, developing innovative programs, and making a lasting impact within the communities served.

Requirements

Bachelor's Degree and four (4) years of experience in administration or the human services field; OR Combination of education and work experience totaling a minimum of six (6) years
Strong leadership and management abilities
Excellent communication, organizational, and interpersonal skills
Ability to manage multiple programs, priorities, and deadlines

Nice To Haves

Master's Degree
Three (3) to five (5) years of experience working within a non-profit organization
Two (2) to five (5) years of experience in human services or a related field
Knowledge of Intellectual/Developmental Disabilities (IDD) and Mental Health services
Knowledge of DHS, ODP, OMHSAS, and related regulatory requirements
Experience with human services funding, billing, and reimbursement systems
Understanding of non-profit financial operations, budgeting, reporting, and recordkeeping
Experience with quality assurance and program oversight activities
Ability to hire, train, supervise, mentor, and evaluate staff
Strong customer service and relationship-building skills

Responsibilities

Provide leadership, oversight, and strategic direction for employment and program services throughout the Western Region.
Partner closely with the Vice President of Western Region on organizational initiatives, special projects, and program development.
Assist with marketing efforts, community networking, and relationship-building activities.
Help develop and implement new programs and contracts to expand services and improve outcomes.
Monitor financial performance, service utilization, budgets, and operational metrics.
Oversee Program Services Managers to ensure compliance with DHS, BHSL, ODP, OMHSAS, and agency standards.
Support quality assurance initiatives, audits, oversight activities, and performance improvement efforts.
Participate in administrator on-call responsibilities and leadership team activities.
Monitor service delivery, HCSIS reporting requirements, and regulatory compliance activities.
Assist with budgeting, payroll oversight, billing processes, accounts payable/receivable, and financial reporting.
Collaborate with Human Resources regarding staffing, performance evaluations, employee development, and disciplinary processes.
Promote organizational values, professionalism, teamwork, and excellent customer service throughout all programs.