Director of Emergency Services - Full Time - DESKP

NavitasPartners•San Antonio, TX

1d•Onsite

About The Position

We are seeking an experienced Director of Emergency Services to provide strategic, operational, and clinical leadership for a high-volume Emergency Department. This role is responsible for driving patient throughput, quality outcomes, staff engagement, financial performance, and operational excellence while supporting continued departmental growth and service expansion.

Requirements

Bachelor of Science in Nursing (BSN) or approved equivalent education plan required.
Active RN License.
Minimum 1 year of Emergency Services leadership experience required.
Strong knowledge of emergency department operations, patient throughput, staffing, and quality management.
Proven leadership experience managing large clinical teams.
Excellent communication, operational, and financial management skills.

Nice To Haves

Master's Degree preferred.
3+ years of Emergency Department leadership experience.
Experience leading high-volume Emergency Departments.
Trauma Center, Chest Pain Center, or similar specialty accreditation experience.
Strong background in performance improvement and patient experience initiatives.

Responsibilities

Lead daily operations of the Emergency Department and ensure exceptional patient care delivery.
Develop and implement strategies to improve patient flow, throughput, and operational efficiency.
Collaborate with physicians, nursing leadership, and interdisciplinary teams to optimize patient outcomes.
Monitor and improve quality metrics, patient satisfaction scores, and regulatory compliance.
Ensure adherence to accreditation standards, clinical guidelines, and organizational policies.
Manage departmental budgets, operational expenses, and resource utilization.
Oversee staffing plans, productivity management, scheduling, and workforce optimization.
Recruit, mentor, develop, and retain high-performing emergency services staff.
Lead managers, supervisors, and clinical leaders to achieve departmental goals.
Support strategic growth initiatives, service line expansion, and operational improvements.
Analyze performance data and implement evidence-based process improvements.