Director of Education - Sylvan Learning Center

Sylvan Learning Center - Santa Clarita•Santa Clarita, CA

About The Position

The Director of Education ensures Sylvan education programs are delivered as designed and that families’ ongoing education needs are met. The role provides a personal learning experience by monitoring student performance, meeting regularly with families, and communicating with school teachers about students’ application of classroom skills. The Director observes and coaches teaching staff to support high-quality instruction. When the Center Director is unavailable or away from the Center, the Director of Education serves as the customer point of contact and manages Center operations. The role also communicates regularly with the Center Director to maintain a consistent, high-quality customer experience.

Requirements

Bachelor’s degree in Education or a related field.
Current or expired state or provincial teaching credentials.
Knowledge of current educational policy.
Familiarity with instructional technology and tablet computers.
Experience using Microsoft Word and other standard business applications used by the Center.
Knowledge of general office equipment, including copiers, printers, and office phones.
Ability to engage, motivate, and inspire students to learn.
Ability to supervise, coach, and develop teachers or instructional staff.
Strong customer service, interpersonal, and communication skills.
Strong analytical and problem-solving skills.
Ability to discuss and sell Sylvan products and services to new and existing customers.
Strong organizational skills and ability to manage multiple tasks and be flexible.
Ability to take ownership of work and tasks independently.
Ability to communicate effectively in writing according to the needs of the audience.
Ability to work collaboratively as a team player.
Ability to work a flexible schedule, including evenings and weekends.
Ability to occasionally lift and/or move up to ten pounds.

Nice To Haves

Master’s degree.
One or two years of teaching experience.
Experience in a supervisory role.
Previous retail and/or sales experience.
Experience using social media, such as Facebook and Twitter.

Responsibilities

Regularly observe and coach instructional staff to ensure they follow Sylvan’s Instructional Management guidelines and deliver balanced, robust instructional sessions.
Manage and deliver conference activities, including preparing materials and meeting with parents to support continued enrollment.
Set weekly goals with the Center Director to drive sales growth.
Select and hire teachers who meet Sylvan hiring standards.
Ensure teachers are trained and certified to deliver Sylvan programs.
Schedule and manage teaching staff to meet Center needs and control labor costs.
Partner with the Center Director on day-to-day operations, including customer account management.
Motivate and develop staff by providing ongoing learning opportunities.
Ensure initial and ongoing progress assessments are administered according to Sylvan standards.
Ensure staff who administer assessments are trained and certified.
Monitor student progress to ensure goals are achieved and families’ ongoing needs are met.
Maintain communication with classroom teachers so Sylvan programs meet student and family needs.
Make school visits and establish or maintain school relationships for partnership and marketing purposes, as required.
Check students in and out of the Center, with attention to their safety and well-being.
Greet and assist students, parents, and potential customers according to Sylvan standards.
Serve as the customer point of contact and manage Center operations when the Center Director is unavailable or not present.