Director of Education - Sylvan Learning Center

Santa Clarita•Santa Clarita, CA

About The Position

The Director of Education ensures Sylvan Learning Center programs are delivered as designed and provides families with a high-quality, personalized customer experience. The role monitors student performance, meets with families, and communicates with classroom teachers to support the application of skills learned. The Director observes and coaches instructional staff and ensures teachers are trained and certified to deliver Sylvan programs. When the Center Director is unavailable or away from the Center, the Director of Education serves as the customer point of contact and manages Center operations, while communicating regularly with the Center Director to maintain a consistent customer experience.

Requirements

Bachelor’s degree in Education or a related field.
State or provincial teaching credentials, current or expired.
Proven ability to engage, motivate, and inspire students to learn.
Proven ability to supervise, coach, and develop teachers or instructional staff.
Strong customer service, interpersonal, and communication skills.
Strong analytical and problem-solving skills.
Ability to discuss and sell Sylvan products and services to new and existing customers.
Strong organizational skills and ability to manage multiple tasks and be flexible.
Ability to take ownership of work and tasks independently.
Ability to communicate effectively in writing for the needs of the audience.
Ability to work collaboratively and be a strong team player.
Ability to work a flexible schedule, including evenings and weekends.
Ability to occasionally lift and/or move up to ten pounds.

Nice To Haves

Master’s degree.
One or two years of teaching experience.
Experience in a supervisory role.
Knowledge of current educational policy.
Previous retail and/or sales experience.
Familiarity with instructional technology and tablet computers.
Experience using Microsoft Word and other standard business applications used by the Center.
Knowledge of general office equipment such as copiers, printers, and office phones.
Experience using social media, including Facebook and Twitter.

Responsibilities

Observe and coach instructional staff to ensure they follow Sylvan’s Instructional Management guidelines and deliver balanced, robust instructional sessions.
Manage and deliver conference activities, including preparing materials and meeting with parents to support continued enrollment.
Set weekly sales growth goals with the Center Director.
Select and hire teachers who meet Sylvan hiring standards.
Ensure teachers are trained and certified to deliver Sylvan programs.
Schedule and manage teaching staff to meet Center needs and control labor costs.
Partner with the Center Director on day-to-day operations, including customer account management.
Motivate and develop staff by providing ongoing learning opportunities.
Ensure initial and ongoing student progress assessments are administered according to Sylvan standards and that assessment administrators are trained and certified.
Monitor student progress to ensure goals are achieved and ongoing family needs are met.
Establish and maintain communication with classroom teachers to ensure programs meet student and family needs.
Make school visits and establish and maintain school relationships for partnership and marketing purposes, as required.
Check students in and out of the Center, with attention to their safety and well-being.
Greet and assist students, parents, and potential customers according to Sylvan standards.
Serve as the customer point of contact and manage Center operations when the Center Director is unavailable or away.