Director - Education

Ancora Education•Augusta, GA

11d•$90,000 - $95,000

About The Position

The Director of Education is responsible for the overall operations of the campus Academic Department and ensures compliance with institutional, accreditation, state, and federal requirements, as well as Ancora’s standards, policies, and procedures. The Director serves on the Campus Leadership Team and supervises the academic team, including the Academic Administrative Assistant/Registrar, Library/Learning Resource Center contact, Program Directors, faculty, and other academic support staff. The role oversees student services, academic scheduling, Program Directors, library resources, hybrid and online instructional delivery, academic records and data, faculty performance and development, and coordination with Career Services. The Director leads retention efforts, supports student academic progress, maintains accurate academic and attendance records, contributes to accreditation and regulatory reporting, and develops staff through clear objectives, feedback, and coaching.

Requirements

Bachelor’s degree.
Three years of experience in educational administration.
Two years of experience in a management or supervisory role.
Three years of academic instruction experience in a post-secondary environment.
Ability to qualify as an instructor.

Nice To Haves

Master’s degree.
Five years of experience in educational administration.
Three years of experience in a management or supervisory role.
Experience with online instructional delivery and experience as an academic Program Director.
Experience in student guidance or a related field.
Experience managing a department, including responsibility for P/L and staff.
Working knowledge of federal and state government education regulations.

Responsibilities

Coordinate and participate in new student orientation each term, and provide orientation for re-entering students who have been away for more than one term.
Build rapport with students, answer questions and concerns, oversee academic advising, and ensure probationary students receive counseling and academic plans; refer students to outside resources when appropriate.
Ensure Program Directors identify students who need tutoring and arrange referrals to instructors or peers.
Respond to accommodation requests according to the Campus Catalog process.
Plan, implement, and direct student retention activities; chair the Academic Review Committee; conduct hearings and prepare findings; address student disciplinary matters and escalate them as required.
Coordinate and monitor student organizations and school-sponsored activities, interview non-returning and re-entering students, and oversee improvements to classrooms, the library/resource center, and student lounge areas.
Develop and maintain the Master Schedule of Classes and Master Teaching Schedule, maintain a student-teacher ratio of 20:1 wherever possible, and ensure timely creation and distribution of student schedules and that classes take place as scheduled across delivery modalities.
Meet individually with instructors before classes begin to discuss teaching assignments, course material, syllabi, and weekly lesson plans.
Hire qualified Program Directors and oversee their management of programs, student recruitment support, retention and satisfaction tracking, curriculum changes, and analysis of graduation, placement, and employer satisfaction outcomes.
Oversee Program Directors’ recruitment, training, supervision, development, and evaluation of faculty, and ensure instructors use established curricula, instructional methods, materials, and equipment.
Require equipment and learning-material inventories; pre-approve guest speakers and student field trips; and maintain records of speakers, topics, and destinations.
Supervise the Library/Resource Center and its personnel, and oversee collection of utilization data and its incorporation into IAIPs as needed.
Serve as Distance Learning Coordinator for applicable consortium online courses; monitor ground and online sections, compare student performance and satisfaction, promote online participation, and support faculty engagement and student participation in hybrid courses.
Maintain the integrity of academic records and student files, monitor attendance, maintain accurate student population data in CampusNexus, process withdrawals and graduations promptly, and audit student records for completeness.
Ensure accurate attendance and grade records; certify final grades, oversee their entry on permanent records, and ensure regular LMS gradebook checks.
Oversee evaluations of prior learning and transfer credit awards, and manage proficiency examination requests as applicable.
Maintain accurate academic information in handbooks, catalogs, transcripts, and CampusNexus; provide data for accreditation, federal, state, and agency reports; and assist with institutional self-studies and program approval or revision materials.
Submit relevant materials to the Ancora Compliance team for review, approval, and submission; contribute to the IAIP; participate in Program Advisory Committee meetings; administer student satisfaction and end-of-course surveys; and maintain instructor evaluation results.
Use employment trend data from Career Services to inform program changes and advocate for hybrid and other innovative instructional delivery.
Provide quarterly faculty in-service training, follow the Ancora training calendar, and maintain session records; verify faculty development documentation and annual Development Plans; orient new instructors and assign first-term mentors; and ensure annual instructor performance reviews are conducted and retained.
Coordinate CareerEDGE classroom visits with the Director of Career Services, support applicable externship and practicum programs, and develop and maintain employer relationships for externships, practicums, and placement.
Set roles and objectives for staff, monitor performance, provide feedback, meet regularly to discuss priorities, resolve performance issues, and identify challenging assignments that develop employees and the organization.