Director of Dining Services

Erickson Senior Living • Matthews, NC

1d • Onsite

About The Position

Windsor Run, a vibrant continuing care retirement community developed and managed by Erickson Senior Living—one of the nation’s leading providers of senior living and health care—is seeking a Director of Dining Services to join our leadership team. Located just southeast of Charlotte in Mecklenburg County, Windsor Run offers residents an active, maintenance-free lifestyle supported by exceptional amenities, integrated health care, and a strong sense of community. We’re looking for a dynamic and results-driven leader who is passionate about creating exceptional dining experiences. In this role, you will oversee all aspects of dining operations, including meal planning, food production, quality assurance, inventory management, sanitation, and team development. You’ll play a key role in ensuring operational excellence while delivering high-quality, resident-centered service that enhances the overall community experience.

Requirements

• Minimum of 7 years restaurant or food service management experience including production, service, sanitation, training and education is required.
• Serve Safe Certified obtained within 6 months of employment.
• Additional certifications are required by federal, state, and/or local regulations.
• Specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Responsibilities

• Develops team members through appropriate training, coaching, and mentoring to ensure strong operational performance.
• Responsible for fiscal management and accountability for the department.
• Implement systems and controls to achieve financial performance as established by the departmental budget, including per meal costs, labor costs, and raw food costs.
• Ensures accurate accounting standards are upheld.
• Actively ensures effective cost controls management is in place.
• Maintains a monthly operating report to analyze performance to budget and ensures financial goals are met.
• Responsible for ongoing evaluation of programs, operations, training, purchasing, and personnel performance in order to maintain excellence.
• Assure that all services and programs are in compliance with federal, state, and/or local laws and statutes.
• Evaluates Resident Satisfaction results and develops action plan to address opportunities.

Benefits

• Medical, dental and vision packages
• Annual reimbursement for qualified wellness expenses
• Personal health coaching
• Telemedicine options
• PTO Plans
• Company paid volunteer hours for eligible team members
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• Free access to our on-site Team member Health and Well-Being Centers
• Well-Being programs, tools and resources for you and your immediate family members
• Education assistance
• Certification reimbursement
• Access to over 6,000 courses through our online learning library
• Growth Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed