Director of Dining Services

Compass GroupBoston, MA
$75,000 - $95,000Onsite

About The Position

Our Passion is Food!At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people! Responsible for overseeing Residential, Retail, and Catering operations, ensuring efficient, high-quality service delivery across all areas. This role manages a team of five managers and three supervisors, providing leadership, coaching, and operational direction.

Requirements

  • Proven experience managing unionized workforces required
  • Strong financial acumen with demonstrated P&L management and analytical skills
  • Experience in multi-unit dining operations (residential and retail preferred)
  • Catering experience strongly preferred
  • Excellent leadership, communication, and organizational skills
  • Ability to think strategically while executing operational details

Responsibilities

  • Provide strategic and day-to-day oversight of residential dining, retail outlets, and catering services
  • Lead, develop, and support a team of managers and supervisors to achieve operational and financial goals
  • Partner with culinary and catering teams to assist in menu development, planning, and execution of events
  • Ensure operational excellence, including service standards, quality, safety, and compliance
  • Manage labor, cost controls, and financial performance with a strong focus on P&L accountability
  • Collaborate with campus and client stakeholders to support catering growth and client satisfaction

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
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