Director of Dining Services

Elderwood•Buffalo, NY

12d

About The Position

The Director of Dining Services oversees, organizes, plans, directs, controls, and supervises the dining services department and its personnel. The role manages daily operations across the kitchen, dish room, food storage areas, and dining rooms, ensuring that food preparation and meal service comply with applicable regulations, policies, procedures, and best practices. The Director works with the Director of Nutritional Services on menus and recipe development, manages inventory and purchasing practices within budgetary limits, and conducts audits and performance-improvement activities. The position regularly communicates with residents and family members about meal service, participates in resident care plan meetings and staff and in-service programs, and performs the duties of department positions when needed. The Director evaluates dining services staff, may serve as a preceptor for dietetic or food service students and interns, and conducts in-service programs for dietary and facility staff upon request. The role also requires adherence to the organization’s mission, values, policies, code of conduct, corporate compliance, and HIPAA requirements.

Requirements

Associate’s degree or higher in Food Service Management, or in Hospitality if the course of study includes food service or restaurant management, from an accredited institution; OR Certified Dietary Manager; OR Certified Food Service Manager.
Three years of supervisory experience.
At least one year of experience in a health care setting.
Working knowledge of CMS and DOH regulations as they relate to food service.
Ability to read, write, speak, and understand English at an intermediate or more advanced level.

Nice To Haves

Experience with the QIS survey process.
Computer skills and knowledge of nutritional software programs.

Responsibilities

Oversee daily dining services operations, including the kitchen, dish room, food storage areas, and dining rooms.
Follow state regulations, current best practices, policies, and procedures for food preparation and meal service.
Work with the Director of Nutritional Services on menus and recipe development.
Maintain food and non-food inventory within budgetary limits.
Follow purchasing practices established by the Director of Purchasing and the Director of Nutritional Services.
Conduct routine audits and monitor food-service performance-improvement initiatives.
Attend, lead, and participate in resident care plan meetings, staff meetings, required in-service programs, and other appropriate meetings and programs.
Perform the job functions of any department position when necessary.
Regularly communicate with residents and family members regarding meal service.
Maintain working knowledge of federal regulations, State Department of Health codes, and rules and regulations governing meal service in post-acute care settings.
Ensure food is properly prepared, maintained, and served in accordance with state rules and regulations.
Serve as a preceptor for dietetic and/or food service students and interns.
Conduct in-service programs for dietary and facility staff upon request.
Evaluate the performance of all Dining Services staff members.
Support and abide by Elderwood’s and its affiliates’ Mission, Vision, and Values.
Comply with Elderwood’s and its affiliated businesses’ code of conduct, corporate compliance, and HIPAA policies.
Understand and be able to reference applicable policies and procedures.
Perform other duties as assigned by a supervisor, management staff, or Administrator.