DIR, DINING SERVICES I - RETAIL DINING - OAKLAND UNIVERSITY - MI

Compass Group • Rochester Hills, MI

1d

About The Position

Chartwells Higher Education is seeking a self-motivated Director of Dining Service I at Oakland University. The position oversees day-to-day operations and financial success for one or more campus foodservice locations. The director ensures operations follow contract guidelines, Health Department regulations, company standards, and expectations for food quality, freshness, and presentation. The role offers potential for advancement and the opportunity to make an immediate impact on foodservice operations.

Requirements

• Six or more years of operational foodservice management experience.
• Knowledge of food and catering trends, with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
• Strong leadership abilities and validated experience supervising and developing staff.
• Excellent organizational skills and ability to prioritize effectively.
• Outstanding customer service skills and dedication to maintaining high quality standards.
• Proficiency in preparing and analyzing financial reports.
• Must be experienced with computers.
• ServSafe® Certified.
• Must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Nice To Haves

• Associate degree preferred.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Supervise the hiring, training, and development of staff to uphold service and food quality.
• Maintain client and customer satisfaction by consistently meeting food quality and customer service standards.
• Prepare and complete daily, weekly, and financial reports, including food and labor cost reports.
• Ensure compliance with quality and food safety standards to protect customer health and safety.
• Build strong client relationships and align programs with client objectives to support satisfaction and retention.
• Perform other duties as assigned to support the efficient functioning of dining operations.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance and AD&D
• Disability insurance
• Retirement plan
• Paid time off
• Holiday time off, varying by site and state
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave
• Other paid and/or unpaid time off benefits as applicable under federal, state, and local laws

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed