Director of Digital Transformation

Sysco

2d•Hybrid

About The Position

Sysco’s Business Growth team is driving the evolution of how we engage with our customers to enable their success and drive growth. Delivering an outstanding experience requires blending the best of our people with new technologies grounded in insights and advanced analytics. We strive to ensure the right product, the right offer, and the right message, at the right time in every touchpoint with our customers. The Director of Digital Transformation will be a key leader in Sysco’s customer-first evolution, which is enabled by advanced analytics and digital transformation. The Director of Digital Transformation will be responsible for setting the vision, defining the strategy, and driving implementation of Sysco’s technology capabilities. They will be responsible for the roadmap and continued expansion of our capabilities & assets for multiple projects (e.g., growth, back-end, etc.). This person should have a cross-section of skills spanning strategy, technology, consumer insights and analytics and be an experienced, innovative, data-driven leader. They will lead a cross functional team to execute, test and learn, working closely with executive leadership, functional teams (e.g., shared services, sales, merchandising, pricing), technology teams, and business units.

Requirements

10+ years in a corporate setting or leading professional services company in an analytical or strategic role such as Transformation, Strategy, Insights, or Product management
Demonstrated ability to create a future state vision, test hypotheses, and synthesize insights
Strong problem-solving skills to take an ambiguous problem and develop a structured and logical framework for define the problem, analyze the data, and derive insights and actionable recommendations
Strong ability to manage ambiguity and guide the organization through it towards clear and decisive action plans
Experience shaping enterprise strategies and working with senior leadership to drive alignment
Proven ability to prioritize and deliver on multiple concurrent initiatives that have significant financial impact with a P&L mindset
Experience working in an agile team environment
Proven ability to make data driven decisions and a familiarity with experimentation approaches (e.g., A/B testing, hold outs, control groups)
Deep understanding of business value drivers, corresponding business impact, and relationship between use case strategies and business considerations
High level of familiarity with digital technologies & personalized marketing vehicles to influence customer behavior including insight activation, channel selection, and offer delivery
Ability to establish a collaborative work environment that enables a cross-functional team with various backgrounds and capabilities to execute at a high-level
Superb verbal, written, and interpersonal skills; fluency interfacing with both technical and management teams and the ability to make complicated analytics and concepts understandable and actionable
Applicants must be currently authorized to work in the United States.

Nice To Haves

Wholesale distribution, retail / ecommerce, or CPG experience helpful

Responsibilities

Define the roadmap and lead the design of an industry-leading approach, including insights, tactics, offers, and analytics/technology enablers for the enterprise
Work with leadership throughout Sysco to frame business opportunities and develop appropriate growth/transformation strategies
Oversee the implementation of digital transformation initiatives, ensuring projects are delivered on time, within budget, and meet quality standards
Size and prioritize growth/transformation opportunities, including the business case, path to growth, execution plans, and buy-in
Support the management of ongoing forecasting and reporting of the financial performance related to growth/transformation programs
Frequently present to senior leadership and collaborate closely cross-functionally across the entire organization
See “Additional Information” section for more duties and responsibilities