Director of Daytime Cleaning

Cloute•Fort Atkinson, WI

About The Position

The Director of Daytime Cleaning leads the division’s strategy, growth, operations, and customer relationships. This executive-level role is responsible for performance, profitability, and long-term sustainability. The position is full-time and based in Fort Atkinson, Wisconsin.

Responsibilities

  • Oversee scheduling, dispatching, and execution.
  • Review invoicing and monitor collections.
  • Create estimates and proposals.
  • Ensure accurate documentation.
  • Handle escalated customer concerns.
  • Develop solutions with the Field Manager and Supervisors.
  • Monitor service quality and recurring issues.
  • Guide the Manager, Field Manager, Supervisors, and Trainers.
  • Conduct monthly team meetings.
  • Maintain clear division-wide communication.
  • Manage the recruitment pipeline.
  • Interview, hire, and onboard team members.
  • Ensure succession planning.
  • Support leadership development.
  • Bring in new customers and jobs.
  • Build long-term client relationships.
  • Identify expansion opportunities.
  • Ensure sustainable division growth.
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