Director of Data Center Operations

Salute Inc. • Crockett, TX

1d • Hybrid

About The Position

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Director of Data Center Operations to join our team and drive our relationships with hyperscale clients to new heights.

POSITION SUMMARY
The Director of Data Center Operations is responsible for overseeing the day-to-day operations of data center facilities across a regional portfolio. This leader will drive operational excellence through strong leadership in project management, client relations, and market development. This role ensures high standards in safety, security, financial performance, materials management, and service delivery. This position provides strategic direction, supports organizational growth, and guides managers in achieving operational goals while maintaining efficiency and customer satisfaction.

Requirements

• Bachelor’s degree (or equivalent experience)
• Minimum of 5 years of relevant experience in data center or critical environment operations
• Expertise in MEP infrastructure, including: UPS systems, Emergency generators, Cooling systems and HVAC, Electrical distribution systems
• Understanding of redundancy configurations and system limitations
• Experience in multi-tenant data center environments
• Strong customer service skills
• Demonstrated ability in time management, planning, and prioritization
• Strong project management and multi-project coordination
• Advanced analytical and problem-solving skills
• Excellent verbal and written communication
• Customer-focused mindset with strong relationship-building abilities
• Leadership and team development capabilities
• Ability to work independently and within teams
• Organizational skills and attention to detail
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Ability to create presentations and communicate effectively with stakeholders
• Knowledge of regulatory requirements and data center operational standards

Nice To Haves

• Lead with a focus on operational efficiency, safety, and service excellence
• Demonstrate strong decision-making and strategic thinking capabilities
• Effectively manage competing priorities in a fast-paced environment
• Deliver high-quality results with attention to detail and accuracy
• Act as a coach and mentor to team members and managers
• Maintain professionalism and strong communication with clients and stakeholders
• Adapt quickly to changing business needs and operational demands
• Travel as needed to support regional operations

Responsibilities

• Oversee multiple concurrent projects, ensuring deadlines are met and uptime is maintained
• Collaborate proactively with clients on data center infrastructure initiatives
• Manage technical operations including MEP systems (mechanical, electrical, plumbing), HVAC, security, and facility systems
• Foster a culture of safety, security, compliance, and transparency
• Coordinate with internal teams to ensure consistent service delivery
• Establish and enforce quality standards across teams
• Direct operations and engineering personnel to ensure adherence to processes and procedures
• Conduct audits of maintenance procedures (MOPs), SOPs, and change management activities
• Monitor and report operational metrics to track performance and efficiency
• Coordinate activities across multiple sites and drive issue resolution
• Contribute to client solutions, including cost estimates and efficiency improvements
• Build and maintain strong relationships with customers and internal stakeholders
• Provide oversight across Environmental Health & Safety, Security, Finance, and Regional Operations

Benefits

• 8 company-paid holidays
• 2 floating holidays
• PTO
• Medical, Dental, and Vision insurance
• Employee Assistance Program
• Employer-supported 401(K) with immediate 100% vesting
• 3% employer match on 401(K)
• 50% match on the next 2% of 401(K)
• HSA
• Mental health resources
• Gym discounts
• Discounted group programs for legal services, home & auto insurance, pet insurance, and ID theft protection
• Parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Director