Director of Data Center Facilities

Truist Bank • Charlotte, NC

2d

About The Position

The Director of Data Center Facilities executes enterprise data center strategy across a mission critical portfolio, driving capacity delivery, financial performance, and disciplined program execution. This role owns portfolio planning, capital and operating financials, program management, and governance for owned, leased, and multi tenant data center assets. The Director leads complex, multi year initiatives and major projects, establishes strong risk management and control frameworks, partners across technology, finance, legal, risk, and operations, and delivers clear, data driven recommendations to senior leadership to enhance critical operations.

Requirements

• Bachelor’s degree in Business, Finance, Engineering, Construction Management, or a related field, or equivalent education and experience
• Minimum of 7 years of progressively responsible experience in facilities, real estate, mission‑critical infrastructure, or related disciplines
• Demonstrated leadership of complex portfolios with significant capital, operational, and risk exposure
• Strong financial acumen, including ownership of budgets, forecasting, financial reporting, and analytical modeling
• Proven ability to establish and operate within strong program governance and control frameworks
• Exceptional communication skills, including experience preparing and delivering executive‑level presentations and materials
• Ability to lead cross‑functional initiatives across technology, finance, legal, risk, and operations
• Demonstrated success delivering large, multi‑year programs and projects at scale
• Proficiency with Microsoft Office and enterprise reporting tools Ability to travel, including occasional overnight travel

Nice To Haves

• MBA or other advanced graduate degree in Business, Finance, or a related discipline
• Direct experience managing or supporting mission‑critical or data center portfolios, including multi‑tenant environments
• Experience with portfolio scope refinement, standardized forecasting, and long‑range capital planning ]
• Strong background in program governance, financial reporting, executive dashboards, and decision‑support modeling
• Working knowledge of data center design, construction, commissioning, and delivery, including critical electrical and mechanical systems
• Experience aligning facilities strategy with technology and infrastructure roadmaps
• Demonstrated oversight of third‑party risk management, vendor governance, and contractual compliance
• Familiarity with real estate leases, multi‑tenant agreements, and legal considerations affecting critical facilities
• Experience with risk engineering, resilience planning, and disaster recovery for highly available environments
• Background in financial services, banking, or other highly regulated industries

Responsibilities

• Manage a team of critical facility service providers directly accountable for the deployment of ongoing building and facility services, supported by strategic vendor relationships, to provide safe, reliable, and available bank assets and operations as well.
• Oversee the structure, governance, and execution protocols necessary to deliver centralized project and program management services for Mission Critical Facilities.
• Ensure effective utilization of the asset lifecycle management program to optimize capital improvement spending while extending the useful life of building and equipment assets through monitoring, preventive maintenance, and performance tracking. Leverage asset data to identify and prioritize infrastructure capital projects that support long-term operational efficiency and delivery of new Critical Facility assets.
• Serve as the primary point of contact for internal real estate partners and building occupants, delivering a high level of client service for all facility-related services and ensuring alignment with operational objectives with Technology.
• Make leadership and operational decisions within established policies, procedures, and organizational objectives, exercising sound judgment and accountability.
• Solve routine and non-routine problems of moderate to high complexity by evaluating alternatives and applying experience, judgment, use of AI and established precedents.
• Identify and resolve technical, operational, risk management, and organizational challenges, escalating issues as appropriate and driving effective resolution.
• Represent the organization in Mission Critical real estate and facility management professional organizations and associations, supporting industry engagement and best-practice awareness.

Benefits

• All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Director