Director of Core Operations

monday.com•New York, NY

64d•Hybrid

About The Position

We are seeking a highly strategic and execution-focused Director of Core Operations to lead two critical functions within the Revenue Operations organization: Sales Operations and Regional Business Partners. This role will combine ownership of the operational backbone of the CRO org (forecasting, cadences, policies, systems) with the field-facing partnership model that supports regional leaders in driving results. You will ensure that global operating standards are maintained while enabling regions to execute effectively against their targets. Sales Operations Team (Execution & Governance) Own the operational cadence of the CRO org, including forecast calls, revenue reviews, and QBRs. Lead the forecasting process, ensuring accuracy, accountability, and transparency. Define and enforce rules of engagement and policies, ensuring fairness and consistency across the org. Own and monitor the sales tech stack, driving adoption and ensuring tools are leveraged effectively. Maintain CRM hygiene and data integrity to enable reliable reporting and decision-making. Proactively monitor the revenue machine to identify and address broken processes or bottlenecks. Regional Business Partners Act as the strategic partner to GMs and regional leadership (RVPs, Directors, etc.). Track and analyze execution against targets, surfacing risks, gaps, and opportunities. Provide data-driven insights to help regional leadership make informed business decisions. Identify bottlenecks and blockers in regional execution, and work cross-functionally to resolve them. Propose and drive initiatives to optimize regional results and accelerate growth. Serve as the voice of the region within central Revenue Operations, ensuring regional needs are understood and prioritized appropriately.

Requirements

8-12+ years of experience in Revenue Operations, Sales Operations, or Business Operations in a SaaS / tech environment.
Proven leadership of teams spanning both strategic process design and operational execution.
Experience working directly with regional sales leadership as a trusted partner.
Deep understanding of GTM motions (new business, expansion, retention) and the end-to-end customer journey.
Strong analytical skills with experience in forecasting, KPI design, and business performance reporting.
Experience owning CRM systems and sales tech stacks; strong familiarity with Salesforce (or equivalent).
Track record of driving process standardization and adoption across global teams.
Exceptional communication skills, with the ability to partner with executives and influence cross-functional stakeholders.
Excellent project management and cross-functional collaboration skills.
Strategic thinker with a hands-on, detail-oriented approach; able to operate at both 30,000 ft. and in the weeds.

Responsibilities

Own the operational cadence of the CRO org, including forecast calls, revenue reviews, and QBRs.
Lead the forecasting process, ensuring accuracy, accountability, and transparency.
Define and enforce rules of engagement and policies, ensuring fairness and consistency across the org.
Own and monitor the sales tech stack, driving adoption and ensuring tools are leveraged effectively.
Maintain CRM hygiene and data integrity to enable reliable reporting and decision-making.
Proactively monitor the revenue machine to identify and address broken processes or bottlenecks.
Act as the strategic partner to GMs and regional leadership (RVPs, Directors, etc.).
Track and analyze execution against targets, surfacing risks, gaps, and opportunities.
Provide data-driven insights to help regional leadership make informed business decisions.
Identify bottlenecks and blockers in regional execution, and work cross-functionally to resolve them.
Propose and drive initiatives to optimize regional results and accelerate growth.
Serve as the voice of the region within central Revenue Operations, ensuring regional needs are understood and prioritized appropriately.

Benefits

Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program
Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
Monthly stipends for food, wellness, and commuter work
Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
Award winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified
We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
A global work environment with employees in Tel Aviv, New York, San Francisco, Miami, Chicago, Denver, London, Kiev, Sydney, São Paulo, and Tokyo

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