Director of Compliance Testing

Origin Bank

1d•Remote

About The Position

The Compliance Testing Program is a critical component of an effective Compliance Management System (“CMS”). This position is responsible for developing, maintaining, and executing a robust risk-based second line of defense Compliance Testing Program, the primary purpose of which is to identify, detect, and correct noncompliance. Additionally, the position is responsible for managing, organizing, planning, and conducting various reviews and/or testing of any applicable components of the Bank’s regulatory risk inventory. The Director of Compliance Testing will regularly interface and collaborate with first line of defense business/operating units, and other groups within the Compliance Risk Management Team (i.e., Financial Crimes Risk Management, Compliance Risk Data & Analytics, Compliance Advisory Services, and Fair and Responsible Banking) and other support functions including Legal, Risk, Third Party Risk Management, as well as the Bank’s affiliates and subsidiaries.

Requirements

Expert-level knowledge of regulatory Compliance Risk Management and related laws and regulations.
Ability to perform each essential duty satisfactorily.
A Bachelor's or Master’s degree from four-year college or university preferred, or, alternatively, 15 years senior-level compliance management experience
Prior compliance experience at a large/regional bank subject to direct CFPB oversight and supervision preferred
Expert-level familiarity with federal and state banking regulations preferred
Certified Regulatory Compliance Manager (“CRCM”) preferred, or similar compliance certification.
Experience working as an examiner or compliance consultant may be taken into consideration when determining prior senior-level compliance requirements have been met.
Working knowledge of Microsoft Office Suite, including Outlook, Word, Excel, Power Point, Teams, Publisher, One Note, Power BI, and Vizio.
Ability to learn bank-specific software such as Audit Board, IBS, AccuSystems, nCino, Encompass, Kadince, Verafin, RiskExec, JIRA, or comparable software.
Ability to use basic office machines.
Ability and judgment to interact and communicate appropriately with other employees, customers, and supervisor.
Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank.
Ability to assess risk; detail oriented, analytical, and critical thinking skills; strong problem solving and analytical skills required to succeed in this job; Strong technical troubleshooting skills and ability to perform simultaneous complex projects.
Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Communicates well in group problem solving situations; Uses reason even when dealing with emotional topics.
Focuses on solving conflict, not blaming or criticizing; Maintains confidentiality; Remains open to others' ideas and tries new things; Manages difficult or emotional customer situations; Responds to requests for service and assistance; Meets commitments.
Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings; Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information.
Ability to work in a collaborative environment, as well as independently; Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity; Embraces trusted advisor role.
Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; Demonstrates persistence and overcomes obstacles.
Ability to multi-task and set priorities; Prioritizes and plans work activities; Uses time efficiently; Establishes goals and objectives.
Ability to deal with all levels of personnel in a courteous and effective manner; Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
Ability to work under pressure on multiple tasks concurrently and meet deadlines in a fast-past work environment with interruptions and changing priorities.
Adapts to changes in the work environment; Manages competing demands; Changes approach or method to provide the best fit to the situation; Able to deal with frequent change, delays, or unexpected events.
Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time; Follows instructions, responds to management direction; Takes responsibility for own actions and that of all members of the Compliance Risk Testing Team; Commits to long hours of work when necessary to reach goals.

Nice To Haves

A Bachelor's or Master’s degree from four-year college or university
Prior compliance experience at a large/regional bank subject to direct CFPB oversight and supervision
Expert-level familiarity with federal and state banking regulations
Certified Regulatory Compliance Manager (“CRCM”) or similar compliance certification.
Experience working as an examiner or compliance consultant

Responsibilities

Responsible for performing complex regulatory research, analysis and testing on behalf of the Compliance Risk Management Team (“CRMT”) and the Chief Compliance Officer (“CCO”); assessing regulatory risks and adequacy of operating policies, procedures, processes, and controls.
Understands and adheres to a comprehensive risk based compliance testing program in coordination with the CCO
Supervises a team of Compliance Testing Specialists to complete testing responsibilities as designed by the CRMT and CCO
Creates and maintains a centralized inventory of all compliance risk controls; ensuring each compliance risk element on the Compliance Risk Assessment is mapped to a compliance control
Independently conducts compliance testing engagements addressing the Bank’s inventory of risks and regulations
Measures compliance with laws and regulations by completing testing, assessing internal controls, assessing the operating environment, and reviewing policies and procedures to ensure compliance with federal and state regulations – as well as the Bank’s enterprise-wide Compliance Program
Collaborates with the CCO in designing, executing and documenting transaction testing plans for Financial Crimes Risk Management, deposit, lending, and all other compliance requirements
Ensures test steps are aligned to control design and the Bank’s operating environment
Reviews and approves audit work papers prepared by Compliance Testing Specialists to ensure accuracy, completeness, and logical support for conclusions reached
Ensures statistical transaction sampling selection methods are used rather than subjective/judgmental sampling methods
Ensures the assigned Compliance Testing Specialist has a strong understanding and expertise in the regulations to which they are assigned
Ensures the Compliance Testing Program incorporates an assessment of first line of defense turnover/staff stability
Ensures the Compliance Testing Program incorporates recent or planned system changes and/or regulatory changes
For all planned testing engagements, establishes a testing resource allocation (by hours)
Provides timely, constructive feedback on work paper documentation and coaches Compliance Testing Specialists on ways to improve quality and efficiency
Remains current on changes to audit and testing standards, regulations, and industry developments and communicates relevant updates to the Compliance Testing Specialists
Plans and manages compliance testing engagements from kick-off through report issuance, including resource allocation, scheduling, and budget monitoring
Monitors management's corrective actions to ensure compliance risks are mitigated or transferred effectively to remain within the Board-approved compliance risk tolerance
Ensures that Compliance Testing tracks all issues in AuditBoard; validating remediation and retaining related artifacts and evidence, retesting compliance controls, where applicable, and escalating overdue or ineffective remediation to executive management monthly
Ensures that each testing engagement includes an opening conference with impacted first line of defense partners, a walk-through of procedures and processes to ensure a complete understanding of the operating environment, informal discussion of testing findings, distribution of the draft report, a closing conference with auditees, and final report distribution
If the first line business or operating unit has not created process maps for key compliance requirements, assists in the creation and validation of such
Prepares quarterly compliance testing dashboard reflecting testing-specific KRIs and KPIs
Develops and maintains a strategy for Compliance Testing Specialist development and education which includes individual and group knowledge gap assessments; maintaining a written learning and development plan for each member of the Compliance Testing Group (including self)
Utilizes Bank-approved Artificial Intelligence (“AI”) tools to improve efficiency and accuracy in the compliance testing space
Assists with regulatory examinations, independent compliance audits, and second line compliance testing engagements
Reads, analyzes, and interprets financial reports, legal documents, governmental regulations, and professional publications
Consults on various enterprise-wide projects and initiatives relative to compliance and regulatory risks
Communicates effectively with colleagues on the CRMT, first line of defense business partners, executive management, internal and external auditors, and regulators
Adheres to Bank policy, procedure, and regulatory requirements
Adheres to all deadlines and time periods, manage workflow to the specified deadlines, and complete responsibilities in a satisfactory manner
Maintains a strict level of confidentiality
Performs any other assignments as directed by the CCO
Directly supervises a team of Compliance Testing Specialists to complete testing responsibilities as designed by the CRMT and CCO.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities may include training employees; planning, assigning, and directing work; appraising performance in conjunction with other Compliance Risk Management Team leadership; addressing complaints and resolving problems.