Director of Community Services

Regional Center of the East Bay•San Leandro, CA

6d•$133,731 - $197,582•Hybrid

About The Position

The Director of Community Services provides leadership and direction for the planning, development and monitoring of community based services for people with intellectual/developmental disabilities and their families living in Alameda and Contra Costa Counties. The Director oversees the activities of the Resource Development, Community Placement Plan/Community Resource Development Plan (CPP/CRDP), and Quality Assurance teams as well as other community services initiatives. As a key member of RCEB’s senior leadership team, this role is responsible for advancing the agency’s mission, values, and strategic priorities; ensuring compliance with all state and federal laws and California Department of Developmental Services (DDS) requirements; and developing strong, effective leadership capacity across the Community Services Division. This role will be responsible for all functions related to Community Services, ensuring cross-collaboration, a cross-functional understanding across all Agency functions, and implementing systems that enhance overall organizational and operational effectiveness. This position requires a high level of cross-functional critical thinking and problem solving, exceptional communication skills, an ability to function in fast-paced environments with competing priorities, sound judgement, and the utmost confidentiality. This position will report to the Associate Executive Director.

Requirements

A master’s degree in human services or a comparable related field and at least four years of increasingly responsible professional experience and supervisory responsibility, including planning, development, or management. OR A bachelor’s degree in human services or a comparable related field and eight years of increasingly responsible professional experience and supervisory responsibility, including planning, development, or management.
Ten (10) years of increasingly responsible management and/or leadership experience in providing services to persons with intellectual and/or developmental disabilities with at least five (5) years in the Regional Center system.
Previous experience in the Regional Center service system required.
Excellent written and oral presentation skills and problem solving capability.
Possession of automobile and valid California driver's license with current auto liability insurance.
Demonstrate cultural awareness and sensitivity and an ability to work effectively with culturally diverse populations.

Nice To Haves

Knowledge of California’s Lanterman Act and Title 17 & 22 CAC is preferred.

Responsibilities

Oversee Managers in Community Services and provides long-range planning, systems improvement, performance accountability, and operational leadership for all Community Services programs.
Provide strategic leadership and direction to the Community Services division, guiding Community Services Managers in developing and implementing long and short-term operational goals aligned with RCEB’s mission, values, and Strategic Plan.
Responsible for the development of early start, residential, day, employment, housing, independent living, transportation, and other service options, establishing evaluative tools and outcome standards for vendor programs.
Oversee compliance with rate setting, 637 waivers, health or safety waivers, standardized vendorization, and the Quality Incentive Program.
Oversee the monitoring of providers’ performance and compliance with contracts and regulations; fostering interactive communications among and between RCEB, vendored service providers, the Department of Developmental Services (DDS), and the community-at-large.
Oversees the development of standards, evaluation procedures and tools to improve the overall quality and effectiveness of vendored programs and services.
Develops and maintains collaborative and effective working relationships with vendored service providers and other community organizations; attend and facilitate presentations and reporting at the Provider-Vendor Advisory Committee.
Work closely with case management, clinical services, and quality assurance to develop, implement and oversee plans that provide technical assistance to providers of service. Provides consultation and training to providers of service, agency staff and community at large.
Work closely and collaborate with the Department of Developmental Services (DDS) to implement Directives, CPP/CRDP and HCBS projects, and other service and compliance activities.
Maintain on-site high visibility and presence during business hours, with a structured schedule and flexibility as permitted by the Associate Executive Director.
Attend all meetings of RCEB Board of Directors. Provide staff support to the Board of Directors and other groups as required.
Perform other duties and responsibilities as assigned by the Associate Executive Director.

Benefits

3 weeks paid vacation + 12 sick days
14 paid holidays + 3 floating holidays
Multiple options for medical care (including Kaiser at 100% employer paid for employee)
Dental and vision plans
CalPERs Retirement (pension)
Student Loan Forgiveness
Flex schedule, if applicable
Work at Home schedules, if applicable
Employee Assistance Program, including mental health care
The Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments. Employees who work at least 30 hours per week for a governmental, 501(c)(3) nonprofit, or other qualifying nonprofit organization may apply to have the balance of their student loans forgiven (tax free) after making 120 monthly payments.