Director of Community Relations

Meadowcrest at Middletown • Middletown, DE

4d • Onsite

About The Position

The Director of Community Relations plays a crucial role in fostering positive relationships with the local community and creating a strong presence for the company. Vantage Point Retirement Living is a senior living development and management company that has been ensuring area seniors enjoy vibrant, carefree, and healthy lifestyles since 1995. Widely recognized for our hands-on, personal involvement, we have decades of experience creating incredible communities. We are a local family-run organization backed by big-business experience, but regionally focused. Our family-oriented company is invested in our senior living communities because we live here, too. We do senior living…better. And it all starts with our team. VP Advantage Services LLC/ Vantage Point Retirement Living is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Our company’s philosophy is our commitment to non-discriminatory practices for our residents, staff, and business partners. Through our cultural awareness, we celebrate the diversity of residents and staff by supporting various celebrations, history, and means of acknowledgment of all cultures we serve.

Requirements

• At least two to three years of senior living sales experience
• Bachelor's Degree from four-year college or university, or two to three years of related experience and/or training, or equivalent combination of education and experience.
• Thrive in a fast-paced environment
• Be able to handle pressure in constructive ways
• Be adept at prioritizing your time
• Have excellent writing skills and the ability to convey complex messages succinctly
• Have an ability to learn and master varying technological platforms and software
• Have strong organizational skills
• Work collaboratively

Nice To Haves

• Previous lease up experience preferred

Responsibilities

• Interact with all leads whether provided through advertising, public relations, referral, or personal contact and turn those leads into residents of the community using professional, empathetic selling skills.
• Conduct weekly strategy and advisory meetings with the Executive Director.
• Create a dynamic marketing plan on a quarterly basis in collaboration with the community relations team and corporate support.
• Submit timely weekly sales results and contribute to regular sales meetings held between corporate support and the community.
• Track leads and keep accurate records on all leads and prospects through Customer Relationship Management (CRM) software.
• Conduct quarterly competitive market research ranking and analysis and accurately report data on the competitor tracking form.
• Understand competitive opportunities and threats and present strategic alternatives to combat these to the Executive Director.
• Identify professional referral sources through site specific research and manage an organized trackable process of cultivating these sources.
• Perform other duties as assigned.

Benefits

• Competitive pay
• Comprehensive benefits (available day one of your first full month of employment)
• Generous PTO package, including your birthday as a paid holiday!
• Medical, dental and vision insurance
• 401k with company match
• Employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior