Director of Community Integration

The Arc Of Greater New Orleans•Westwego, LA

17h•$45,000 - $65,000•Hybrid

About The Position

The Director of Community Integration provides leadership, operational oversight, and program management for Community Integration services, ensuring meaningful community engagement, regulatory compliance, waiver services delivery, systems oversight, and participant outcomes across all locations.

Requirements

Bachelor's Degree in Human Services, Social Work, Psychology, Rehabilitation Services, Business Administration, or related field.
Minimum 5 years of experience in I/DD or waiver services, including supervisory experience.
Knowledge and demonstrated conviction and capability in understanding, accepting, and working with individuals with intellectual disabilities.
Valid LA driver’s license and current auto insurance

Nice To Haves

Preferred experience with Therap, LaSRS, community integration services, volunteer site development, and Medicaid Waiver programs required

Responsibilities

Oversee daily operations across all Community Integration locations.
Ensure Community Living Engagement activities and community outings occur consistently.
Supervise Assistant Directors, Program Coordinators, and DSPs.
Manage Therap, LaSRS, electronic documentation, billing, and reporting systems.
Establish community partnerships and volunteer opportunities.
Ensure compliance with Medicaid Waiver, CARF, state, and federal regulations.
Conduct quality assurance reviews and audits.
Support hiring, training, and staff development.
Monitor budgets and departmental performance.
Represent ArcGNO in community and provider meetings.
Lead departmental quality improvement by monitoring participant outcomes, service effectiveness, performance metrics, and stakeholder feedback to enhance services and outcomes.
Review incidents and operational trends, ensure timely reporting, and implement corrective actions to reduce risk and improve service quality.
Participate in organizational quality improvement, risk management, strategic planning, and CARF accreditation activities.
Recruit, hire, supervise, coach, mentor, and evaluate Assistant Directors, Program Coordinators, DSPs, and assigned personnel.
Ensure departmental emergency preparedness, participate in disaster planning, and maintain continuity of participant supports during emergencies.
Ensure documentation is timely, accurate, complete, and compliant with CARF standards, Medicaid Waiver requirements, and organizational policies.
Performs job responsibilities in a manner that supports person-centered services and contributes to positive outcomes for individuals receiving support.