Director of Community Relations

Pittsburg State UniversityPittsburg, KS
Onsite

About The Position

Pittsburg State University is accepting applications for a Director of Community Relations in the Division of Economic and Community Engagement. This role is responsible for serving as a liaison between the university and the local community, as well as between the division and internal stakeholders and constituents. The goal is to foster relationships that support the university’s mission and enhance its role as a civic partner. This position develops and implements strategic initiatives to build partnerships, promote university programs, and engage with diverse internal and external stakeholders, including government agencies, non-profits, businesses, neighborhood associations, faculty, and staff.

Requirements

  • 5 years of progressive experience in community relations, public affairs, or a similar role, preferably in higher education
  • Satisfactory criminal background and sex offender check

Nice To Haves

  • Master’s degree in public relations, communications, public administration, or related field
  • 1 year of experience working with local governments and community organizations

Responsibilities

  • Cultivates and maintains strong relationships with local government officials, community organizations, and business leaders.
  • Represents PSU at community meetings, events, and forums to foster goodwill and mutual understanding.
  • Acts as a key point of contact for community inquiries, ensuring timely and effective responses.
  • Serves as tenant relations lead for The Foundry and leads development of strong community ecosystem within The Foundry and the entire Block22 District.
  • Serves as the primary point of contact for tenants within The Foundry and the Block22 District, addressing inquiries, resolving concerns, and ensuring a positive tenant experience.
  • Collaborates with legal and management teams to define lease terms and agreements.
  • Coordinates lease agreement processes, including preparation, review, and obtaining signatures.
  • Works with the Facilities Coordinator to maintain accurate property records and regularly collect tenant feedback for continuous improvement.
  • Develops and executes a comprehensive community relations strategy that aligns with the university and division mission and strategic goals.
  • Uses independent judgement to identify opportunities for collaboration with community partners to enhance the university’s visibility and impact.
  • Serves as a lead advisor on community relations and engagement matters, providing counsel to division leadership.
  • Works closely in alignment with government relations and economic/community development teams.
  • Monitors and evaluates the effectiveness of community relations initiatives, providing regular reports to division leadership.
  • Identifies key performance indicators (KPIs) and uses data to inform decision-making and continuous improvement.
  • Plans and oversees innovative and strategic community relations and engagement programs and initiatives.
  • Plans and oversees university-sponsored community events, including open houses, service projects, educational workshops, and partnership driven events such as the annual Four State Farm Show.
  • Collaborates with academic and administrative departments to develop community-based programs and initiatives.
  • Works with student organizations to promote civic engagement and volunteer opportunities.
  • Develops messaging and communication materials that highlight the university’s community impact and contribution.
  • Oversees the work of the Digital Communications Project Manager in the development and posting on various social media platforms.
  • Works closely with the Creative and Strategic Communications team to promote university research, community relations, and economic development initiatives, programs, news and impact.
  • Advocates for the PSU interests in local policy discussions and community development projects.
  • Contributes to the success of Economic and Community Engagement by performing other duties as assigned.

Benefits

  • 12-month appointment
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