Director of Community Enterprise Development
About The Position
The Director of Community Enterprise Development provides strategic leadership and operational oversight for Charles Lea Center’s community-based, revenue-generating enterprises. This role is responsible for the development, growth, management, and financial performance of earned-revenue and for-profit services that support the organization’s mission and long-term sustainability. Working closely with executive leadership and cross-functional teams, the Director identifies and expands enterprise opportunities while ensuring high-quality customer experiences, strong financial results, and alignment with organizational values.
Requirements
- Minimum age: 18
- Bachelor’s degree in Business Administration, Management, Marketing, Nonprofit Management, or a related field (equivalent experience may be considered).
- 5–7 years of experience in business development, enterprise operations, facilities management, or revenue-generating services.
- Demonstrated experience managing budgets, pricing, and revenue performance.
Nice To Haves
- Experience in nonprofit, community-based, hospitality, events, or service-oriented environments preferred.
Responsibilities
- Develop and execute a comprehensive community enterprise strategy focused on earned revenue growth and sustainability
- Identify new market opportunities, partnerships, and business models aligned with the organization’s mission
- Evaluate feasibility, risks, and financial performance of existing and proposed enterprises
- Recommend expansion, improvement, or discontinuation of services based on performance data
- Provide operational leadership for community enterprise programs, facilities, or services
- Oversee daily operations to ensure efficiency, quality, and customer satisfaction
- Establish operating procedures, service standards, and performance expectations
- Ensure facilities and services are professionally managed and market-ready
- Develop pricing models, rate structures, and revenue projections
- Prepare and manage enterprise budgets in collaboration with Finance and executive leadership
- Monitor revenue performance, expenses, and profitability, implementing corrective actions when needed
- Ensure strong internal controls and financial accountability
- Lead marketing and promotional efforts to maximize utilization and revenue
- Build partnerships and outreach strategies to grow enterprise participation
- Collaborate with marketing and communications teams to position services effectively
- Represent the organization at community, business, and networking events
- Manage vendor relationships, contracts, and service agreements
- Ensure compliance with contractual, insurance, and policy requirements
- Identify and mitigate operational, financial, and reputational risks
- Supervise and support staff involved in enterprise operations
- Provide training, coaching, and performance feedback
- Foster a culture of accountability, innovation, collaboration, and customer service
Benefits
- Medical, dental, vision, and life insurance
- 401(k) retirement plan
- Paid time off (PTO)
- Sick Leave
- Tuition reimbursement
- Free onsite wellness clinic
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What This Job Offers
Job Type
Full-time
Career Level
Director
