About The Position

The Director of Communications is a strategic leader responsible for developing, maintaining, executing, and overseeing the organization's internal and external communications. This role ensures consistent, transparent and impactful messaging that supports organizational priorities aligning to AHA’s mission, vision, and values. In addition, this role serves as the primary liaison for general IT operations, coordinating with external IT vendors and ensuring the organization’s technology infrastructure effectively supports communication and operational needs. This role reports to the Executive Director.

Requirements

  • Bachelor’s degree in public administration, Communications or Business preferred.
  • At least 3 years of professional and/or technical related experience required.
  • At least 5 years of well-rounded HR experience, including some time in a role with leadership responsibilities.
  • Personal Computer, copier, fax and other general business equipment,
  • Accurate in their communications, never misrepresenting the facts or shading the truth.
  • Honest in promising what can be delivered and dependable in following through on work commitments.
  • Willing to share business information with those who have a need to know it and ensuring that the communication takes place.
  • Strong writing and editing skills
  • Demonstrated experience with digital communications, social media strategy, and campaign management.
  • Experience managing external vendors and cross-functional partnerships.
  • Familiarity with basic IT operations and experience coordinating with IT vendors preferred.
  • Strategic thinking
  • Interpersonal skills

Responsibilities

  • Develop and execute communications strategies that align with AHA goals.
  • Develop and implement a comprehensive communications strategy aligned with organizational goals and community impact.
  • Serve as a trusted advisor to executive leadership on messaging, branding, and public positioning.
  • Ensure consistency of voice, tone, and brand across all communication channels.
  • Develop and execute information technology (IT) strategies.
  • Manages media relations and press releases.
  • Act as the main spokesperson partner with Executive Director and Senior Staff.
  • Develop and manage the organization’s social media strategy across all platforms.
  • Oversee content creation, publishing schedules, and performance analytics.
  • Ensure timely, engaging, and brand-aligned digital communications.
  • Lead communications efforts during critical events or crises.
  • Oversee messaging to employees, internal and external stakeholders.
  • Lead the creation and dissemination of internal communications to ensure staff alignment, engagement, and transparency.
  • Oversee all external communications, including public announcements, community updates, and stakeholder messaging.
  • Manage digital content (websites, social media), branding, and marketing materials.
  • Design and execute communications campaigns that promote organizational initiatives, programs, and services.
  • Support community outreach efforts through strategic messaging and engagement plans.
  • Monitor public perception and recommend strategies to enhance reputation and visibility.
  • Supervise public relations staff, administration, and IT communications.
  • Serve as the internal point of contact for general IT needs across the organization.
  • Coordinate with external IT contractors to ensure timely resolution of technical issues and system maintenance.
  • Support the integration of technology solutions that enhance communication, data sharing, and operational efficiency.
  • Partner with leadership to identify and prioritize IT needs aligned with organizational goals.
  • Manage department expenses
  • Performs other duties as assigned

Benefits

  • medical
  • dental
  • vision
  • 401k w/ 4.5% employer match
  • robust holiday, vacation, and sick leave policies
  • paid time for community volunteering
  • tuition reimbursement program
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