Director of Communications
About The Position
The Director of Communications is responsible for both the strategic direction and day-to-day management of the organization’s communications, marketing, media relations, and public engagement efforts. This position develops and implements communication strategies that strengthen community awareness, donor engagement, volunteer recruitment, and organizational visibility while also providing direct oversight of communication content, campaigns, and messaging initiatives. The Director of Communications serves as a strategic partner to the CEO and leadership team and is responsible for ensuring consistent messaging, brand integrity, and effective storytelling across all communication platforms. This role oversees marketing and communication initiatives including media relations, digital communications, social media, publications, campaigns, and community messaging that promote TPCHFH’s impact and reputation throughout the community. Direct reports may range from 1–2 staff.
Requirements
- Bachelor’s degree in Communications, Marketing, Public Relations, Journalism, Nonprofit Management, or a related field preferred.
- Minimum of 5–7 years of progressively responsible experience in communications, marketing, public relations, or community engagement leadership roles.
- Experience developing and implementing strategic communication and marketing plans across multiple platforms.
- Experience managing media relations, public messaging, brand management, and digital communications.
- Demonstrated experience supervising staff, contractors, or cross-functional teams.
- Experience working in a nonprofit, mission-driven, or community-focused organization preferred.
- Excellent written, verbal, and interpersonal communication skills.
- Strong storytelling and message-development abilities for diverse audiences.
- Ability to maintain consistent organizational branding and messaging standards.
- Strong project management and organizational skills with the ability to manage multiple priorities and deadlines.
- Ability to exercise sound judgment in sensitive or high-profile communication matters.
- Working knowledge of social media platforms, website content management, email marketing systems, and communication analytics tools.
- Proficiency in Microsoft Office Suite and familiarity with graphic design and communication platforms preferred.
- Ability to work collaboratively across departments and build strong relationships with community partners, media representatives, donors, volunteers, and stakeholders.
- Ability to occasionally work evenings and weekends for events, community engagement activities, or urgent communication needs.
Nice To Haves
- Impeccable integrity and follow through
- Strong emotional intelligence
- Creativity and strategic thinking
- Cultural competency
- Adaptability in a fast-paced environment
- Passion for Habitat’s mission
- A collaborative and team-oriented mindset
- Good sense of humor
- Understanding of the importance of digital engagement, storytelling, and evolving communication technologies
Responsibilities
- Develop and implement a comprehensive communications and marketing strategy aligned with organizational priorities and strategic goals.
- Provide leadership, direction, and support to staff and contractors responsible for communications, marketing, digital media, and public engagement activities.
- Collaborate with leadership to develop messaging strategies that support fundraising, advocacy, volunteer engagement, and organizational initiatives.
- Evaluate communication strategies and campaigns to identify opportunities to strengthen engagement, visibility, and public awareness.
- Assist with preparation of and management of department budget(s).
- Serve as a strategic advisor to leadership regarding public messaging, media relations, and crisis communications.
- Oversee successful execution of communication and marketing activities to advance strategic goals that develop and maintain a positive agency image.
- Protect the integrity of the Habitat brand in all marketing and communications.
- Positively represent Habitat in the community, which will include events, presentations and speaking engagements.
- Oversee Events Manager and contractors to ensure successful execution of organization events across multiple departments.
- Ensure all Tacoma Habitat events maintain the integrity of the Habitat for Humanity brand
- Partner with other teams to ensure the successful execution of Changing Lives Luncheon, home dedications, etc.
Benefits
- Paid vacation (10 days annually to start)
- Paid sick leave (10 days annually to start)
- 13 paid holidays each year
- Medical, dental, and vision insurance (100% employer-paid coverage for employees; partial employer contribution for eligible dependents)
- Short-term and long-term disability insurance
- Basic life and AD&D insurance, plus voluntary life insurance options
- 403(b) retirement plan with a 5% employer match after one year of employment
- Flexible Spending Account (FSA)
- Employee discounts at our TPCHFH stores
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What This Job Offers
Job Type
Full-time
Career Level
Manager
