Director of Communications

Behavior Analyst Certification Board•Littleton, CO

4d•Onsite

About The Position

The Behavior Analyst Certification Board®, Inc. (BACB®) is a nonprofit 501(c)(3) corporation established in 1998 to provide professional credentialing services for practitioners of behavior analysis services. We are located in Littleton, CO with beautiful views of the adjacent Rocky mountains. Take a moment to peruse our employment page to learn about what we do and watch a brief video that describes our Welcoming Workplace! At the BACB we strive to provide an inclusive and rewarding culture. We provide a work environment that focuses on positive reinforcement with a continual feedback loop to help staff achieve success. A healthy work-life balance is critical and the BACB provides exceptional benefits that promote self-care and wellness. The successful candidate is a strategic, collaborative leader who is excited to join a nonprofit, mission-driven organization where communications is focused on education, trust, and public impact rather than growth. They are passionate about ensuring that BACB stakeholders understand who we are, what our credentials represent, and our requirements through clear, accessible, and high-quality resources and communications. This individual brings strong communications expertise and is excited to provide strategic guidance to executive leadership, strengthen the BACB’s reputation, and help position the organization as a leader in behavior analysis and credentialing. They are a strong people leader who sets high standards, develops their team, and enjoys collaborating across the organization to create exceptional resources and stakeholder experiences. Position Summary: The Director of Communications leads the organization’s external communications, educational resources, public relations, digital content, editorial, and creative functions. This role develops strategies that improve understanding of the organization’s certifications, strengthen stakeholder trust, and support the organization’s public-protection mission. The Director serves as a strategic advisor to executive leadership and ensures that organizational communications are accurate, accessible, timely, and consistent.

Requirements

Bachelor’s degree in communications, public relations, journalism, education, marketing, or a related field.
Seven or more years of progressively responsible communications experience.
Minimum of 5 years of experience managing professional staff and leading cross-functional projects.
Strong writing, editing, presentation, leadership, and strategic planning skills.
Candidates must have the ability to work unrestricted in the U.S.
Successful completion of a background check is required after the offer of employment.

Nice To Haves

Experience in nonprofit, certification, accreditation, healthcare, higher education, government, or professional association settings preferred.
Experience with reputation management, crisis communications, accessibility, and plain-language principles preferred.

Responsibilities

Develop and implement the organization’s communications and educational strategy.
Lead communication planning for major initiatives, policy changes, and organizational announcements.
Oversee the development of high-quality educational resources, including handbooks, guides, webpages, videos, webinars, FAQs, and toolkits.
Direct public relations, reputation management, media relations, and crisis communications.
Oversee digital communications, branding, resources, editorial standards, publishing processes, and creative services.
Establish communication standards, style guidelines, and content-governance practices.
Monitor stakeholder feedback, public perception, website performance, and resource use.
Use data and other best practices to improve communication effectiveness and the stakeholder experience.
Manage department staff, priorities, vendors, and performance.
Collaborate with departments across the organization to support strategic initiatives.

Benefits

Medical, vision, and dental monthly insurance premiums paid 100% by the BACB for the employee and all eligible dependents.
Long term disability benefits for the employee paid 100% by the BACB.
The BACB provides every full-time employee a $50,000 life insurance and AD&D policy at no cost to the employee.
Annual $500 FSA contribution by the BACB.
Employer funded 401(k) contributions up to a 4% employer match and discretionary contributions for eligible staff.
18 days of Paid Time Off accrued in the first year of employment.
12 paid holidays.
Tuition reimbursement available.
Student loan paydown plan available.
Reimbursement for relevant professional development events.
Free solar-powered electric car charging on-site.
Onsite fitness facility at no cost.
Work from home Wednesdays.