Director of Commercial Strategy

Davidson Hospitality Group•Kapaa, HI

4d•$135,000 - $145,000•Onsite

About The Position

The Sheraton Kauai Coconut Beach Resort is a beachfront property in Kauai, Hawaii, offering a tropical work environment. As part of a world-class resort known for its ocean views, pristine beaches, and Hawaiian hospitality, this role offers a diverse and enriching career path. The resort fosters a warm, welcoming culture valuing aloha, teamwork, and exceptional guest experiences. This position is a key leadership role overseeing all aspects of resort revenue, including rooms, food and beverage, spa services, and beach/pool offerings. The strategic vision and mentorship will guide sales, marketing, revenue, and catering teams.

Requirements

Proven track record in a senior commercial role, with experience in managing multiple revenue streams within the hospitality industry.
Ability to develop and implement long-range strategic plans for total hotel revenue, working with various stakeholders.
Strong ability to build and maintain relationships with key partners, vendors, and internal teams.
Expertise in monitoring revenue, expenses, and forecasting, with a knack for identifying opportunities and areas for improvement.
Passion for training and developing teams to achieve their full potential.
Prior experience in Brand management with Marriott International.
Prior experience in Franchise and Owner relations management.
Prior experience in leadership of a complex sales organization.
Prior leadership experience in managing offshore resorts.
Bachelor's degree and 10+ years of Sales director/leadership experience required.
Strong understanding and ability to communicate among all levels of the organization from entry level to senior leadership.
Experience with brand and independent sales revenue and operating systems and tools.
Advanced computer skills, including Word, Excel, PowerPoint, and Outlook.
Experience managing multiple tasks and prioritizing duties.
Experience identifying obstacles and creating solutions to complex problems.
Must meet all Davidson Hotels & Resorts employment qualifications in force at time of hiring, including successful passing of pre-employment drug test and criminal background check.

Responsibilities

Spearhead the pursuit and achievement of all resort revenues.
Collaborate with property teams to ensure proactive sales efforts are in place for enhanced revenue.
Mentor and train the leadership team on essential revenue acquisition and management strategies.
Work closely with discipline leads on commercial sales initiatives.
Engage with Marriott Global and Account Sales Organizations to secure preferred leads and business opportunities.
Identify new and emerging accounts, markets, and verticals.
Facilitate introductions and develop effective tactics to acquire and retain business.
Collaborate with the property team to create best-in-class site experiences that drive business conversion.
Follow up and analyze event execution to ensure high customer satisfaction.
Assist in preparing property budgets and ensure they meet projected goals.
Monitor departmental expenses and take corrective actions as needed.
Work closely with the Managing Director and SVP of Sales and Revenue for Resorts in communication with property asset management, ownership, and Davidson regional and corporate leadership.