Director of Commercial Strategy

Sheraton Kauai Coconut Beach Resort•Kapa‘a, HI

15h•$135,000 - $145,000•Onsite

About The Position

Sheraton Kauai Coconut Beach Resort is a stunning beachfront property located in the idyllic island of Kauai, Hawaii, offering an exciting and tropical work environment. As a job applicant, joining the team at Sheraton Kauai Coconut Beach Resort means being part of a world-class resort known for its breathtaking ocean views, pristine beaches, and Hawaiian hospitality. The resort offers a range of employment opportunities, from guest services to culinary and recreation, providing a diverse and enriching career path. Sheraton Kauai Coconut Beach Resort is committed to creating a warm and welcoming work culture that values the spirit of aloha, teamwork, and exceptional guest experiences. Employees can expect to work in a breathtaking setting, where they can showcase their skills, immerse themselves in the local culture, and create memorable experiences for guests. Joining the team at Sheraton Kauai Coconut Beach Resort presents a unique opportunity to be part of a luxurious and tropical resort that offers a truly unforgettable experience for both guests and team members alike. Are you passionate about driving revenue growth and leading commercial teams to success? Join our team as the Vice President of Commercial Services In this key leadership role, you will oversee all aspects of resort revenue, from rooms to food and beverage, spa services, beach and pool offerings, and more. Your strategic vision and mentorship will guide our sales, marketing, revenue, and catering teams to new heights of success.

Requirements

Proven track record in a senior commercial role, with experience in managing multiple revenue streams within the hospitality industry.
Ability to develop and implement long-range strategic plans for total hotel revenue, working with various stakeholders.
Strong ability to build and maintain relationships with key partners, vendors, and internal teams.
Expertise in monitoring revenue, expenses, and forecasting, with a knack for identifying opportunities and areas for improvement.
Passion for training and developing teams to achieve their full potential.
Prior experience in Brand management with Marriott International (this position specific)
Prior experience in Franchise and Owner relations management
Prior experience in leadership of a complex sales organization
Prior leadership experience in managing offshore resorts.
Bachelor’s degree and 10+ years of Sales director/leadership experience required.
Strong understanding and ability to communicate among all levels of the organization from entry level to senior leadership.
Experience with brand and independent sales revenue and operating systems and tools.
Advanced computer skills, including Word, Excel, PowerPoint, and Outlook
Experience managing multiple tasks and prioritizing duties.
Experience identifying obstacles and creating solutions to complex problems.
Must meet all Davidson Hotels & Resorts employment qualifications in force at time of hiring, including successful passing of pre-employment drug test and criminal background check.

Responsibilities

Spearhead the pursuit and achievement of all resort revenues.
Collaborate with property teams to ensure proactive sales efforts are in place for enhanced revenue.
Mentor and train the leadership team on essential revenue acquisition and management strategies.
Work closely with discipline leads on commercial sales initiatives.
Engage with Marriott Global and Account Sales Organizations to secure preferred leads and business opportunities.
Identify new and emerging accounts, markets, and verticals.
Facilitate introductions and develop effective tactics to acquire and retain business.
Collaborate with the property team to create best-in-class site experiences that drive business conversion.
Follow up and analyze event execution to ensure high customer satisfaction.
Assist in preparing property budgets and ensure they meet projected goals.
Monitor departmental expenses and take corrective actions as needed.
Work closely with the Managing Director and SVP of Sales and Revenue for Resorts in communication with property asset management, ownership, and Davidson regional and corporate leadership.