Director of Commercial Operations
About The Position
Verdes Cannabis is looking for a strategic, process-driven leader to oversee the systems, workflows, and operational excellence behind our Retail, Wholesale, and Marketing teams. This isn’t a traditional sales or retail leadership role. We’re looking for someone who thrives on building scalable processes, improving cross-functional collaboration, leveraging technology, and creating accountability through data. If you’re passionate about solving operational challenges, streamlining how teams work together, and building the infrastructure that supports growth, we’d love to meet you.
Requirements
- 7+ years of leadership experience in commercial operations, retail operations, business operations, process improvement, or a related field.
- Experience leading cross-functional initiatives and improving business processes.
- Strong project management and organizational skills.
- Experience implementing or managing CRM, project management, reporting, or operational systems.
- Proven ability to develop KPIs, reporting, and operational dashboards.
- Exceptional analytical, communication, and leadership skills.
Nice To Haves
- Experience in multi-site retail or consumer products environments is preferred.
- Cannabis industry experience is a plus but not required.
Responsibilities
- Lead commercial operations across Retail, Wholesale, and Marketing.
- Design and improve cross-functional workflows that connect departments and eliminate bottlenecks.
- Own and optimize our commercial technology ecosystem, including CRM, project management, reporting, and workflow platforms.
- Develop and maintain SOPs, operating standards, policies, and playbooks that drive consistency across the organization.
- Build KPI dashboards and performance scorecards that provide visibility into business performance.
- Lead continuous improvement initiatives that increase efficiency, accountability, and scalability.
- Partner with leaders across Finance, HR, Operations, Manufacturing, Cultivation, Inventory, and Compliance to improve how work gets done.
- Coach leaders to build a culture of operational discipline, accountability, and continuous improvement.
Benefits
- PTO accrual (tenure-based increases) & NMPSL sick leave accrual
- Health Insurance with employer contribution
- Vision Insurance with employer contribution
- Dental Insurance with employer contribution
- Employee Assistance Program: 100% employer paid
- Voluntary Life Insurance: 100% employee paid
- 401K (auto enrollment at 3%)
- Voluntary Long-term Disability: 100% Employee Paid
- 25% Employee Discount
- Loyalty Program.
- 100% paid Maternity/Paternity Leave – For four weeks, after one year of employment
- Paid Sabbatical Leave of four weeks after five years of employment
- Paid Voting Leave – up to two hours
- Referral Program – $400 for a referral who is retained for 6 months
- Flexible schedules and remote work available based on position
- Pet Friendly – based on work location and position & pet insurance offered
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
