Director of Clinical Services Home Health, RN
About The Position
Pinnacle Home Care, Florida’s largest independent Medicare-certified home health provider, is seeking a Director of Clinical Services, Registered Nurse (RN) to join their award-winning team. This full-time role is based in the Orlando branch office. The Director of Clinical Services is the responsible clinical leader for the location, accountable for the quality, safety, and compliance of all patient care delivered at the branch. The company has been delivering high-quality, patient-centered care for over two decades and values employee expertise in their mission of delivering compassionate healthcare at home.
Requirements
- Active Registered Nurse (RN) license in the state of practice
- Graduate of a National League for Nursing–accredited school of nursing
- Minimum two years of management or supervisory experience in home health
- Current BLS certification
- Knowledge of governmental regulations and ACHC standards
- Strong ability to manage high levels of stress
- Excellent observation, organizational, verbal, and written communication skills
- Proficiency with computers, Microsoft applications, EMR systems, and technology
Nice To Haves
- BSN preferred
Responsibilities
- Clinical leadership and staff supervision
- Survey readiness and regulatory compliance
- HHVBP and HHCAHPS performance at the branch level
- OASIS accuracy and clinical episode oversight
- Directly supervise clinical managers and field clinicians
- Ensure compliance with Medicare CoPs, accreditation standards, and state regulations
- Own branch survey readiness and corrective action execution
- Owns QAPI plan approval and execution, and maintains a continuous survey-ready posture with documented mock-surveys
- Monitor OASIS accuracy, care planning, and visit utilization
- Drive branch-level HHVBP and HHCAHPS performance improvement
- Provide case mentoring, clinical coaching, and competency oversight
- Lead branch QAPI activities and outcome improvement plans
- Partner with Operations leadership on staffing capacity and productivity
Benefits
- Personalized, One-on-One Care
- Growth & Stability
- Ongoing Professional Development: Free Continuing Education Units (CEUs)
- Competitive Benefits & Perks: Including an employee referral program
- Supportive & Fun Culture
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What This Job Offers
Job Type
Full-time
Career Level
Manager
