Director of Clinical Services RN

Pinnacle Home Care • Jacksonville, FL

19h • Onsite

About The Position

Are you looking to make a difference in patients’ lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most – at home.
Pinnacle Home Care, Florida’s largest independent Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we’re looking for a Director of Clinical Services to join our award-winning team.

Requirements

• Active Registered Nurse (RN) license in the state of practice
• Graduate of a National League for Nursing–accredited school of nursing
• Current BLS certification
• Minimum two years of management or supervisory experience in home health
• Knowledge of governmental regulations and ACHC standards
• Strong ability to manage high levels of stress
• Excellent observation, organizational, verbal, and written communication skills
• Proficiency with computers, Microsoft applications, EMR systems, and technology

Nice To Haves

• BSN preferred

Responsibilities

• Clinical leadership and staff supervision
• Survey readiness and regulatory compliance
• HHVBP and HHCAHPS performance at the branch level
• OASIS accuracy and clinical episode oversight
• Directly supervise clinical managers and field clinicians
• Ensure compliance with Medicare CoPs, accreditation standards, and state regulations
• Own branch survey readiness and corrective action execution
• Owns QAPI plan approval and execution, and maintains a continuous survey-ready posture with documented mock-surveys
• Monitor OASIS accuracy, care planning, and visit utilization
• Drive branch-level HHVBP and HHCAHPS performance improvement
• Provide case mentoring, clinical coaching, and competency oversight
• Lead branch QAPI activities and outcome improvement plans
• Partner with Operations leadership on staffing capacity and productivity

Benefits

• Personalized, One-on-One Care
• Growth & Stability
• Ongoing Professional Development: Free Continuing Education Units (CEUs) to support licensure and career advancement.
• Competitive Benefits & Perks: Including an employee referral program where you can earn rewards.
• Recognized Excellence: Ranked as a USA Today Top Workplace.
• Supportive & Fun Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Manager