Director of Clinical Operations, Home Health Care

BAYADA Home Health CareBoston, MA
Hybrid

About The Position

At BAYADA Home Health Care, we believe our clients deserve home health care services delivered with compassion, excellence, and reliability. We are seeking a Director, Clinical Operations (DCO) to provide strategic clinical leadership across our MOC Visits Division supporting operations throughout Massachusetts and Rhode Island. This is an exceptional opportunity for an experienced home health leader to influence clinical outcomes, support high-performing teams, and drive quality initiatives that directly impact the lives of our clients and communities. BAYADA has been a trusted leader in home health care for nearly 50 years, guided by a mission-driven culture and commitment to providing care with heart. Our employees are empowered to make a meaningful difference while advancing their careers with an organization recognized for excellence. The Director, Clinical Operations will oversee clinical operations across the MOC Division while partnering with operational and clinical leaders to drive performance, quality outcomes, and regulatory compliance. Reporting to the Associate Director, this leader will support a division serving approximately 1,952 employees and clients, with responsibility for clinical revenue drivers, value-based purchasing initiatives, quality outcomes, and STAR ratings performance. This role is being added to provide dedicated divisional leadership and clinical oversight as the organization continues to grow.

Requirements

  • Home Health leadership experience
  • Clinical management experience
  • Strong understanding of home health regulations, operations, and quality metrics
  • Ability to lead geographically dispersed clinical teams
  • Excellent communication and relationship-building skills

Nice To Haves

  • Registered Nurse (RN) licensure
  • Multi-site clinical leadership experience
  • Experience with Value-Based Purchasing programs and STAR Ratings
  • Demonstrated success improving clinical quality and operational performance

Responsibilities

  • Provide leadership and support to Divisional Clinical Managers
  • Drive clinical excellence, quality outcomes, and operational performance
  • Lead initiatives related to Value-Based Purchasing (VBP) and STAR Ratings
  • Monitor and improve key clinical and financial performance indicators
  • Partner with operational leaders to achieve division goals and strategic objectives
  • Ensure compliance with federal, state, and BAYADA clinical standards
  • Support clinical teams through coaching, development, and performance management
  • Participate in on-call leadership support as needed

Benefits

  • Competitive compensation and bonus opportunity
  • Comprehensive benefits package
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