Director of Clinical Operations - NYC
About The Position
The Director of Clinical Operations will serve as the operational and clinical leader for Atria New York with direct accountability for all day-to-day clinical services, team, and facilities. This role requires a hands-on, highly visible leader who can balance operational excellence, patient safety and quality, physician collaboration, team development, and organization-wide alignment. The Director will be on-site daily, ensuring seamless coordination, efficiency, and excellence in patient care delivery. This Director is a key leader to ensure our team and members feel valued, prioritized and both inspired and motivated.
Requirements
- 10 to 15+ years of progressive leadership experience in complex clinical operations.
- Proven experience leading multidisciplinary clinical teams including physicians, ACPs, RNs, diagnostics, and ancillary services.
- Demonstrated accountability for day-to-day clinical operations, quality, safety, and regulatory compliance.
- Experience overseeing both ambulatory and advanced outpatient care environments preferred.
- Candidates with clinical experience as a Nurse Practitioner (NP), Physician Assistant (PA), or Registered Nurse (RN) are strongly preferred.
Responsibilities
- Provide daily oversight of all clinical operations and member care delivery.
- Leads clinical governance and patient safety initiatives, including incident reporting, infection prevention, policy oversight, and emergency preparedness; facilitates recurring quality and safety meetings.
- Ensure the highest standards of quality, safety, timeliness, and regulatory compliance.
- Partner with the Technology team to optimize EMR functionality and integrate innovative clinical technology solutions.
- Work closely with the Home Services team to support coordinated, integrated member care.
- Lead clinical readiness, staffing, and operational integration for site and program expansions.
- Enhance team orientation, training, and competency programs to support professional growth.
- Develop team assignments, schedules, and models in collaboration with local and enterprise leaders.
- Lead recruitment, retention, engagement, and recognition efforts in partnership with HR.
- Oversee salary reviews, payroll approvals, and budgeting for clinical staff.
- Champion continuing education, internal advancement, and leadership development across teams.
- Conduct operational and staffing analyses to identify opportunities for growth and efficiency.
- Partner with physicians and site leadership to deliver exceptional, coordinated care.
- Serve as the accountable leader for clinical quality, safety, and workflow optimization.
- Collaborate with care coordination teams to ensure seamless communication and member transitions.
- Develop and manage staffing budgets, salary scales, and resource allocations in partnership with corporate leadership.
- Support enterprise growth initiatives by leading clinical readiness for new services, programs, and expansions.
Benefits
- Excellent health and wellness benefits, fully covered by Atria, effective date of hire
- OneMedical membership for employees & dependents, giving access to 24/7 virtual care
- Fertility & family planning
- Company-covered preventive health screenings through partner hospitals (calcium score)
- Fitness Perks, including Wellhub
- + 401k contributions and 4% match starting after 6 months
- Flexible Time Off
- Continuing medical education (CME) and CEU support for professional licensure
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
101-250 employees
