Director of Clinical Education Operations

St. George's University • Town of Islip, NY

1d • Hybrid

About The Position

The Director of Clinical Education Operations – MGE provides strategic leadership and operational oversight for all clinical education operations supporting medical students during their clinical training years. This role ensures the successful coordination of clinical rotations, student progression, compliance with accreditation standards, and effective management of clinical education systems.
The Director oversees Senior/Assistant Directors of Clinical Education Operations who manage Clinical Student Administrators responsible for clinical scheduling, student advising, and clinical rotation coordination. The Director ensures operational consistency across teams while supporting institutional goals related to student success, accreditation compliance, and clinical training capacity.
This position collaborates closely with academic leadership, hospital partnerships teams, and institutional departments to ensure clinical education programs operate efficiently and meet all regulatory and accreditation requirements.
This role reports to the Chief Enrollment Services and Student Operations Officer.

Requirements

• Bachelor’s degree required
• 7–10 years experience in clinical education operations, medical education, or healthcare administration
• 3–5 years leadership or management experience

Nice To Haves

• Master’s degree in healthcare administration, education, business administration, or related field preferred
• Experience managing clinical rotation scheduling or medical education programs preferred
• Experience working with clinical education management systems and institutional data platforms preferred

Responsibilities

• Provide strategic leadership for clinical education operations supporting third- and fourth-year medical students.
• Oversee operational management of clinical rotation scheduling and student placement across all clinical programs.
• Ensure students are scheduled appropriately to meet academic requirements and graduate on time.
• Develop operational strategies that support student progression, clinical capacity management, and institutional growth.
• Ensure operational alignment with institutional goals and academic program requirements.
• Provide leadership and supervision for Assistant Directors and clinical education operations staff.
• Directly supervise Senior/Assistant Directors of Clinical Education Operations.
• Provide leadership and guidance to teams responsible for clinical scheduling and student advising.
• Ensure Senior/Assistant Directors effectively manage Clinical Student Administrators supporting clinical students.
• Establish performance expectations, operational metrics, and service standards.
• Support staff development, training, and professional growth across clinical education teams.
• Ensure effective management of student schedules and clinical placement processes.
• Oversee scheduling operations for third- and fourth-year clinical rotations.
• Monitor student rotation schedules to ensure completion of required clerkships and electives.
• Ensure scheduling practices comply with institutional policies, accreditation requirements, and state regulations.
• Address escalated scheduling conflicts and complex student placement issues.
• Ensure accurate tracking of student progression toward graduation requirements.
• Ensure effective use and management of clinical education data systems.
• Oversee rotation management systems and reporting platforms used to manage clinical placements.
• Ensure accuracy of student scheduling data and reporting tools.
• Monitor operational metrics related to student placement, rotation capacity, and program performance.
• Develop reports to support institutional planning, accreditation requirements, and leadership decision-making.
• Ensure clinical education operations meet all institutional, accreditation, and regulatory requirements.
• Maintain compliance with FERPA and other regulatory standards.
• Ensure clinical education operations align with accreditation requirements.
• Support institutional accreditation and program review processes.
• Ensure student scheduling aligns with Registrar and Financial Aid requirements.
• Monitor operational compliance across clinical sites and training programs.
• Ensure students receive consistent support throughout their clinical training.
• Oversee processes used by Clinical Student Administrators to support and advise clinical students.
• Ensure student advising and communication processes support student success.
• Monitor escalation of student concerns and ensure timely resolution.
• Support initiatives that enhance the clinical student experience and educational outcomes.
• Collaborate with internal and external stakeholders to support clinical education operations.
• Serve as liaison between academic leadership, clinical education teams, and hospital partnership teams.
• Work closely with the Registrar, Admissions, Financial Aid, and other institutional departments.
• Partner with clinical site administrators and hospital leadership to support clinical training programs.
• Provide leadership input on clinical education strategy and operational improvements.
• Drive continuous improvement of clinical education operations.
• Identify opportunities to improve clinical scheduling, data management, and student support processes.
• Implement operational improvements that increase efficiency and consistency.
• Support implementation of new technologies and workflow enhancements.
• Contribute to strategic initiatives that strengthen clinical education programs.
• Provide operational leadership during peak periods or operational challenges.
• Support institutional initiatives and special projects as assigned.
• Represent clinical education operations in institutional meetings and strategic discussions.
• Perform other duties and special projects as assigned by senior leadership.

Benefits

• Standard full-time work schedule
• Extended hours may be required during peak scheduling periods
• Limited travel may be required for institutional meetings or clinical site visits

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 11-50 employees