Dir Clinic Operations

MultiCare Health System•Yakima, WA

14h

About The Position

The Director of Clinic Operations provides operational oversight and strategic leadership for a network of ambulatory clinics, ensuring high-quality, patient-centered care. Reporting directly to an Assistant Vice President or Chief Operating Officer, the Director drives performance across clinical, financial, and administrative domains. The role leads clinic managers and collaborates with physicians, staff, and executive leadership to optimize workflows, enhance patient experience, and achieve organizational goals. The position is full-time (1.0 FTE), day shift, Monday through Friday.

Requirements

Bachelor’s degree or comparable years of related experience.
5–7 years of experience in healthcare administration or management.

Nice To Haves

Master’s degree in healthcare administration, public health, business administration, or a related clinical area.

Responsibilities

Drive operational excellence across clinics by standardizing policies, procedures, and performance metrics.
Oversee key functions including finance, marketing, human resources, information technology, and ancillary services.
Serve as a liaison with internal and external stakeholders, collaborating with clinical dyads and executive leadership to foster provider engagement and alignment.
Represent service lines in professional organizations and strategic partnerships.
Lead the creation and execution of innovative care models and service delivery enhancements.
Support managed care and third-party contracting initiatives and contribute to compensation and reimbursement strategies as needed.
Ensure adherence to regulatory requirements and accreditation standards.
Maintain accountability for meeting approved performance targets and reporting outcomes.
Support strategic initiatives to improve clinical, operational, and financial performance, expand market access, and drive innovation and quality.