Director of Client Growth

Ansira•Remote-MO, MO

About The Position

The Director of Client Growth is the primary business owner accountable for client growth, retention, commercial execution, and orchestrating cross-functional teams to meet revenue goals. This role involves strengthening senior client relationships, driving weekly organic revenue growth, owning account plans, renewals, and retention. The Director is responsible for executing growth levers, maintaining pipeline visibility and forecast accuracy, and developing strategic executive stories. Proactive identification of growth opportunities and risks is also a key expectation. The role's impact is measured by converting whitespace into revenue, securing renewals, driving pipeline to meet targets, mitigating account risk, and ensuring cross-functional team commitments are met. The Director owns account strategy, growth planning, forecast accuracy, business review storytelling, ensuring client value understanding, and team coaching/development. They escalate margin risk, pricing exceptions, enterprise escalations, and major contract restructures.

Requirements

Accountable for client growth, retention, and commercial execution.
Orchestrates cross-functional teams to meet revenue goals.
Strengthens senior client relationships.
Drives weekly organic revenue growth.
Owns account plans, renewals & retention.
Executes growth levers.
Ensures pipeline visibility, forecast accuracy & CRM hygiene.
Develops strategic executive stories for business reviews.
Proactively identifies growth opportunities & risks.
Mitigates account risk.
Coaching and development of team.

Responsibilities

Strengthens senior client relationships and ensures client understands the value Ansira delivers to their business.
Drives weekly organic revenue growth; owns account plans, renewals & retention.
Executes the 6 Growth Levers (Module Expansion, LMA, Co-Op, etc…) on cadence.
Ensures strict pipeline visibility, forecast accuracy & CRM hygiene.
Owns the strategic executive story for business reviews.
Proactively identifies growth opportunities & risks weekly.
Converts whitespace into closed-won revenue; secures renewals.
Drives gross pipeline to hit portfolio targets.
Mitigates account risk early to protect forecast.
Ensures cross-functional teams deliver on commitments.
Owns account strategy.
Owns growth/whitespace planning & achievement of targets.
Owns forecast accuracy.
Owns business review story development.
Ensures client understands value Ansira delivers.
Owns coaching and development of team.
Escalates margin risk.
Escalates pricing exceptions.
Escalates enterprise escalations.
Escalates major contract restructures.