Director of Childcare & Family Services

YMCA Southcoast•New Bedford, MA

13d

About The Position

The Director of Childcare & Family Services will oversee the quality, compliance, and growth of licensed childcare programs, ensuring alignment with organizational goals and state regulations. The Director of Childcare & Family Services will report directly to the CEO and work closely with leadership to enhance program quality, capacity, and sustainability.

Requirements

Education: Bachelor's degree (required); Child Development or related field (preferred).
Work Experience: Minimum of 2 years of experience in licensed childcare programs, including preschool settings.
Proven experience in staff development and family engagement.
Knowledge of licensing regulations and quality standards.
Skills: Strong leadership and supervision skills.
Excellent communication and collaboration abilities.

Nice To Haves

Child Development or related field (preferred).

Responsibilities

Program Quality and Compliance
Implement quality control systems, including regular audits (e.g., C-QUIP).
Ensure compliance with all licensing requirements, including renewals, site visits, and revisions.
Stay updated on regulations and guidance from the Department of Early Education and Care (EEC), providing actionable updates to the team.
Develop assessment tools and standard operating procedures to establish and maintain baseline quality standards across sites.
Collaborate with Billing and Contracts team members monthly or as needed.
Family Engagement and Support
Develop strategies to support families by providing information & access to community services beyond those provided by the YMCA.
Help program site staff to build strength-based relationships with all families through meaningful engagement.
Representing YMCA Southcoast at community meetings/networking events
Staff Development
Recommend training programs to build skills and capacity, as needed.
Provide coaching and foster strong professional relationships with staff.
Curriculum and Program Development
Maintain and improve curriculum standards with an emphasis on quality and consistency across programs.
Collaborate on expanding childcare offerings to address family needs.
Audit programs regularly ensure adherence to organizational and licensing standards.
Growth & Expansion
Collaborate with association grant writer and Executive Directors as needed about opportunities to support program growth.
Collaborate with marketing team for childcare needs (i.e., promotion, marketing materials, etc.)
Licensing & Accountability
Ensure timely completion of licensing renewals, extensions, and other regulatory requirements with Executive Directors.
Conducted and oversaw site visits, ensuring all sites met and exceeded licensing standards.
Create evaluation tools for ongoing program accountability and improvement.
Collaborate with Association Office and Licensure to maintain transportation billing and contract services.