Director of Catering and Experience - AstraZeneca

Compass Group•Wilmington, NC

2d•$65,000 - $72,500

About The Position

Strategically sells hotel rooms, conference center space, including related services, and food and beverage needs to individuals, groups and companies. Achieves/exceeds annual budgeted sales goals by performing direct sales solicitation while developing new accounts and maintaining existing accounts; managing account details and preparing reports; responding to all telephone and in-person inquiries to promote the Hotel and Conference Center. Responsible for maintaining positive customer relationships and ensuring timely responses to all inquiries for space or service needs. Confers with customers in all phases of their meeting/conference to ensure complete customer satisfaction.

Requirements

BS degree and a minimum of five years hotel or conference center sales experience
Superior quantitative, oral and written communications and problem-solving/strategizing skills
Excellent overall computer skills with advanced knowledge of Excel and PowerPoint
Proactive mindset to anticipate and support changes in our business
Conformity to the highest standards of personal integrity and ethical behavior
Exceptional customer service abilities

Responsibilities

Strategically sells hotel rooms, conference center space, including related services, and food and beverage needs to individuals, groups and companies
Achieves/exceeds annual budgeted sales goals by performing direct sales solicitation while developing new accounts and maintaining existing accounts; managing account details and preparing reports; responding to all telephone and in-person inquiries to promote the Hotel and Conference Center
Responsible for maintaining positive customer relationships and ensuring timely responses to all inquiries for space or service needs
Confers with customers in all phases of their meeting/conference to ensure complete customer satisfaction