Director of Cash Management

CASH DEPOT LTD•Green Bay, WI

11d•$100,000 - $120,000•Onsite

About The Position

As an ATM and Financial Services business, cash is our most important asset. The Director of Cash Management is responsible for the end-to-end Cash Management value stream, which manages $300-400M of cash in circulation. This role leads a team of 7 employees (and growing) and manages key suppliers, such as Armored Carriers and Banks. The Director of Cash Management will utilize data analytics and establish best practices to ensure that cash is effectively forecasted, cash balances, interest expense and bank fees are minimized and machine uptime is maximized.

Requirements

Bachelor’s Degree in Finance, Operations, Supply Chain or a related field.
10+ years of previous experience in Finance, Operations or Supply Chain roles.
Previous leadership, supervisory experience required.
Proven ability to lead, coach and develop a team.
Previous experience utilizing dashboards and order management systems.
Proficient with Microsoft Office Suite or other relevant tools.
Operate within the corporate policy guidelines and business practices.
Results oriented and demonstrated strong sense of urgency.
Excellent communication skills, written/verbal with internal and external contacts.
Proven ability to be organized, detailed, multi-tasker, critical thinker, accurate, thorough and a problem-solver.
Ability to adapt to change in the workplace and assignment of additional responsibilities.

Responsibilities

Leads the cash management staff who are responsible for forecasting, ordering, and optimizing ATM cash.
Recruits and hires cash management staff and conducts performance evaluations.
Coordinates training & onboarding programs for new staff and identifies training needs for existing staff.
Utilize data and metrics to monitor the performance of the cash management department and armored couriers.
Report out key metrics results of the cash management department and status of key initiatives to leadership.
Establish and maintain strong relationships with banks, armored carriers and key customers.
Implement and maintain automated Operating and ATM cash account reconciliation protocols.
Forecast, analyze and find solutions to optimize ATM and Operating cash levels.
Identify and implement solutions that reduce interest, courier and bank fee expenses.
Document and maintain standard operating procedures for cash management department.
Continuously pursue opportunities to automate and improve standard operating procedures.
Perform root cause analysis and implement corrective actions to address repeat performance failures.
First line of escalation for cash management team members.
Operate as a team player and effectively communicate to other department leaders.
Assist the project management team with the rollout and onboarding of new machines and clients.
Perform other related duties as assigned.