Director of Case Management (Direct Hire) - North Richland Hills, Texas
About The Position
The Director of Case Management is responsible for providing strategic leadership and operational oversight for the hospital’s Case Management department. This role oversees care coordination, utilization management, discharge planning, and resource optimization to support high-quality patient outcomes, efficient patient throughput, and continuity of care. The Director partners closely with hospital leadership and interdisciplinary teams to ensure compliance with regulatory standards, operational excellence, and effective case management practices across the organization. This position requires strong leadership capabilities, acute care case management expertise, and the ability to drive performance improvement initiatives within a fast-paced healthcare environment.
Requirements
- Bachelor’s degree required
- Active RN license, LCSW, or LMSW required
- Minimum 3 years of acute care hospital Case Management experience
- Minimum 2 years of Case Management leadership experience
Nice To Haves
- Master’s degree in Nursing, Healthcare Administration, or Business Administration preferred
- Strong leadership, communication, and change management skills
- Experience driving operational and clinical performance initiatives
- Proven ability to collaborate effectively with interdisciplinary leadership teams
Responsibilities
- Lead and oversee all Case Management department operations
- Manage staffing models, onboarding, scheduling, and team development
- Ensure productivity, operational efficiency, and resource utilization goals are achieved
- Direct utilization review, discharge planning, and care coordination activities
- Maintain compliance with organizational policies and regulatory standards
- Monitor departmental performance metrics and operational outcomes
- Lead quality improvement and patient throughput initiatives
- Ensure effective care coordination and timely discharge processes
- Drive accountability for patient outcomes, compliance, and operational performance
- Support regulatory readiness and accreditation requirements
- Partner with executive and clinical leadership teams across the organization
- Collaborate with finance, nursing, physicians, legal, ethics, and ancillary departments
- Align departmental objectives with hospital-wide strategic initiatives
- Support interdisciplinary communication and problem-solving efforts
- Mentor and develop case management staff and leaders
- Foster a collaborative, high-performing, and patient-centered culture
- Promote accountability, engagement, and professional growth
- Support diversity, equity, and inclusive leadership practices
- Provide guidance on complex patient cases and utilization management decisions
- Support high-acuity patient care coordination and discharge planning
- Serve as a subject matter expert for hospital case management operations
- Ensure best practices in clinical decision-making and care transitions
Benefits
- Base Salary: $102,107 – $135,000 annually (based on experience)
- Incentive Bonus: Up to 17.5%
- Sign-On Bonus: $10,000
- Relocation Assistance Available (case-by-case basis)
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What This Job Offers
Job Type
Full-time
Career Level
Director
