Director of Case Management

Chapman Partnership • Miami, FL

2h

About The Position

The Director of Case Management is responsible for providing administrative oversight and supervision of the case management staff. Staff under this person’s purview include: Program Services Manager, Senior Case Manager, Case Managers. This person ensures that education activities and in-service training for staff is conducted. Assumes departmental Risk Management duties and engages in networking activities in the community.

Requirements

• Bachelor’s degree in social work, human services, education or related field; master’s degree preferred; or equivalent experience.
• Master’s Degree (MA) or equivalent, or four to ten years of related experience and/or training, or equivalent combination of education and experience.
• Minimum of ten (10) years of social services experience, preferably working with the homeless population, including a minimum of three (3) years’ upper management experience.

Responsibilities

• Assures great service, growth, development, and personnel management to ensure consistency between the Case Management Departments.
• Develops, implements, and evaluates the Case Management program to ensure quality client care consistent with the Chapman Partnership mission
• Ensure client cases are in progress, handling case conferences of the most difficult situations and resolving complex issues.
• Lead the Case Management team and oversight of the HMIS data system.
• Ensure staff is able to access appropriate resources and make referrals efficiently.
• Ensure timely and effective case management meetings and planning to support efficient client throughput.
• Develops standard operating policies, procedures and protocols for all programs within the scope of responsibilities.
• Ensure compliance with state and federal laws.
• Performs other related duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager