DIRECTOR OF CARE
About The Position
The Director of Care (also referred to in legislation as the Director of Nursing and Personal Care) is the regulated-health-professional leader responsible for ensuring safe, high-quality, resident-centred nursing and personal care services in the long-term care home and for ensuring the home operates in compliance with the Fixing Long-Term Care Act, 2021 and its regulations. This position provides clinical leadership, oversees nursing and PSW staffing and standards of care, directs care planning and quality improvement activities, and acts as a primary contact with the Ministry, inspectors and resident/family councils on care-related matters. This is a full-time position based in a professional office environment. Standard working hours are Monday through Friday, 9:00 AM to 5:00 PM, with occasional need for overtime during peak periods. The role involves prolonged periods of sitting and working on a computer. The employee must be able to manage multiple tasks and deadlines in a fast-paced, team-oriented setting.
Requirements
- Current, active registration in good standing with the College of Nurses of Ontario (CNO) as a Registered Nurse (RN).
- Minimum of 5 years’ clinical experience in long-term care, gerontology, or related nursing practice, including at least 2 years in a supervisory/leadership role (or equivalent).
- Demonstrated knowledge of Ontario long-term care legislation and regulations, resident rights and standards of care
- Current BLS/CPR certification
- Satisfactory vulnerable sector police reference check
Nice To Haves
- Bachelor of Science in Nursing (BScN) or related .
- Experience with electronic resident records (e.g., PointClickCare) and quality-improvement methodologies.
- Strong leadership, communication, performance management and conflict-resolution skills; experience working with family/resident councils.
- Familiarity with dementia care best practices and regulatory requirements for dementia programs.
Responsibilities
- Lead and manage all clinical programs and nursing/personal care services (including registered nursing staff, registered practical nurses and personal support workers).
- Ensure resident care plans are developed, implemented, reviewed and revised in accordance with professional standards and regulatory requirements.
- Ensure the home meets legislative and regulatory obligations under the Fixing Long-Term Care Act, 2021 and applicable regulations (including documentation, reporting and cooperation with inspections).
- Recruit, schedule and supervise nursing staff to meet required staffing levels and skill mix; participate in workforce planning to ensure safe direct care is delivered (including adherence to provincial care-hours targets and allied professional requirements).
- Oversee clinical quality improvement, infection prevention and control activities, medication management, wound care, pain management and other clinical programs.
- Provide clinical leadership during incidents, outbreaks, critical events and internal/external reviews; ensure timely incident reporting and follow-up.
- Act as the clinical representative for resident/family council meetings, when invited, and respond to clinical concerns and complaints in accordance with Ministry Long-Term Care requirements, Southbridge policy and residents’ rights.
- Maintain collaborative relationships with the Medical Director, allied health professionals, primary care providers and community partners.
- Ensure staff are oriented, competent and maintain required professional certifications; participate in performance management and education planning.
- Maintain accurate clinical records and support audits, accreditation and Ministry inquiries.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
