Director Of Care Management - Registered Nurse - RN

BrightSpring Health Services•Louisville, KY

About The Position

As the Director of Care Management, you will help ensure high-quality patient care and effective care coordination within a primary care setting. You will lead care managers and other care team support members and collaborate with healthcare providers to optimize patient outcomes and improve the patient experience. Abode Care Partners, an affiliate of BrightSpring Health Services, provides integrated medical services to individuals in settings including skilled nursing facilities, assisted living, independent living, group homes, and private homes. The organization serves older adults, people with complex conditions or special needs, and individuals with intellectual and developmental disabilities, with a focus on quality of life and dignity.

Requirements

  • Bachelor's degree in nursing.
  • Proven experience in care management, care coordination, or population health management within a primary care setting.
  • Current Registered Nurse (RN) licensure.
  • Demonstrated leadership abilities and a track record of leading and developing high-performing teams and delivering results.
  • Strong interpersonal, communication, and collaboration skills, including the ability to build relationships with diverse stakeholders.
  • Excellent analytical and problem-solving skills, including the ability to interpret data and implement data-driven solutions.
  • Knowledge of healthcare regulations, quality standards, and best practices related to care management and population health management.
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities and challenges.
  • Commitment to continuous learning and professional development in healthcare management and patient care.

Nice To Haves

  • Master's degree in a related health field.
  • Compact state licensure.

Responsibilities

  • Develop and implement care management strategies and protocols that promote effective patient care and coordination in a primary care setting.
  • Lead and supervise care managers, providing guidance, mentorship, and support for high performance and professional development.
  • Collaborate with physicians, nurse practitioners, and allied health professionals to streamline care processes, improve communication, and optimize patient outcomes.
  • Oversee the assessment, planning, implementation, and evaluation of patient care plans in accordance with evidence-based practices and regulatory standards.
  • Use data analytics and performance metrics to evaluate care management programs, identify improvement opportunities, and implement quality improvement initiatives.
  • Foster patient-centered care, empathy, and collaboration among care management staff and healthcare providers.
  • Build and maintain relationships with payers, community organizations, and other healthcare providers to support care transitions and coordination across the care continuum.
  • Monitor industry trends, best practices, and regulatory changes in care management and population health management, and incorporate relevant knowledge into program development and implementation.
  • Collaborate with the leadership team on strategic initiatives and goals aligned with the company's mission, vision, and values.
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