DIRECTOR OF CARE MANAGEMENT

Bergens Promise Inc•Hackensack, NJ

14d•$100,000 - $110,000

About The Position

The Director of Care Management oversees all aspects of program development, implementation, and monitoring ensuring compliance with business, state, and federal guidelines. This role involves recommending, developing, and executing initiatives while evaluating outcomes to enhance care management performance. The Program Director collaborates closely with provider partners and stakeholders to drive continuous quality improvement.

Requirements

Master’s Degree in a related field (such as Social Work, Counseling, Clinical Psychology)
Minimum of three years post-master’s related supervisory experience supporting children with mental health needs
Clinically and culturally competent/responsive, with the training and experience necessary to manage staff and complex family needs across child-serving systems
Valid and Current Driver’s License
Maintenance of license in appropriate discipline (LAC/LPC or LSW/LCSW)
Leadership and Management: Ability to motivate and guide teams towards achieving program goals.
Project Management: Strong organizational skills to manage multiple tasks and meet deadlines.
Analytical Skills: Capacity to interpret data and use insights to inform program improvements.
Communication Skills: Effective verbal and written communication to engage with diverse audiences.
Budgeting and Financial Management: Understanding of financial principles and ability to manage program budgets.
Strategic Thinking: Ability to develop and execute long-term program strategies.
Exceptional verbal and written communication
Exemplary professional modeling
Strong organizational and multi-tasking skill
Decisiveness with sound judgment
Identifies, seeks, and completes training to improve professional development

Nice To Haves

Experience and/or Certification in Developmental Disabilities and/or Drug and Alcohol field of discipline a plus
Experience with Community relations, resource development, and Wraparound process a plus

Responsibilities

Developing program goals, objectives, and strategies aligned with organizational priorities.
Creating program curriculum, structure, and delivery methods.
Hiring, training, and supervising program staff.
Managing program finances, including allocating resources and monitoring expenditures.
Overseeing the delivery of program activities and ensuring adherence to timelines.
Monitoring program effectiveness through data collection and analysis, making necessary adjustments.
Building relationships with key stakeholders, including funders, community partners, and program participants.
Providing regular updates on program progress to leadership and stakeholders.
Assisting COO in supervising business functions as it relates to service delivery.
Creating relationship-driven people initiatives.
Building trust and partnerships with interdepartmental subject matter experts.
Leading and managing the quality of in-person care management.
Working as a liaison with external organizations to ensure lines of communication are in place for member engagement.
Monitoring all work product to ensure it is in compliance with all State and/or Federal mandates.
Evaluating departmental operations with a focus on process improvement.
Continuously improving effectiveness and efficiency of processes and program.
Aligning services and care delivery to the strategic plan.
Additional duties as assigned.