Director of Care Coordination

Saint Peters Healthcare System•New Brunswick, NJ

1d•$119,283 - $190,791•Onsite

About The Position

Saint Peter's is among the few hospitals in the world to have earned its 7th consecutive Magnet® designation and its first Magnet with Distinction designation. The Magnet with Distinction designation is an elite level of this recognition, awarded to organizations that demonstrate exceptional performance in nursing practices and patient outcomes. Our team of award-winning nurses is growing, and we are looking for talented, compassionate RNs to join our team. The Director of Care Coordination will plan, implement, and administer comprehensive service delivery in case management, progression of care, social work services, discharge planning, and transitions in care. This role involves promoting and establishing effective communication between Care Coordination and other Hospital departments and members of the medical staff. The Director will stay informed about current regulatory and professional trends, changes, and standards applicable to the scope of Care Coordination, making appropriate recommendations or changes in policies, procedures, and/or programs to conform to regulation changes and standards. They will also keep staff informed of Hospital Organizational goals, strategic plans and initiatives, finances, and Senior Management communication to ensure identification with the overall Hospital mission and goals. With Managers, the Director will establish effective lines of communication for the completion of objectives, oversight of areas of responsibility, and to ensure consistency for all Department staff. The role includes overseeing the continuous assessment and improvement of the care coordination department and reporting pertinent information regarding patient problems, personnel problems, progress re: projects and initiatives, and any unusual occurrences to the Vice President.

Requirements

Master's degree in Social Work and NJ Licensed Clinical Social Worker or Bachelor of Science in Nursing and Licensed as a Registered Nurse in the State of New Jersey with Master's degree in nursing or healthcare administration required.
Five years case management experience, and five years leadership experience in an acute care hospital setting required.
Effective communication and customer services skills.
High level of interpersonal and critical thinking skills to resolve complex problems which may require innovative solutions. Ability to negotiate in sensitive situations.
Knowledgeable in all aspects of case management, social work services, discharge planning/transitions in care and associated regulations/compliance requirements.

Nice To Haves

Case Manager and Case Management Administrator certifications desirable.

Responsibilities

Plan, implement, and administer comprehensive service delivery in case management, progression of care, social work services, discharge planning, and transitions in care.
Promote/establish effective communication between Care Coordination and other Hospital departments and members of the medical staff
Keep informed regarding current regulatory and professional trends, changes, and standards applicable to the scope of Care Coordination and make appropriate recommendations or changes in policies, procedures, and/or programs to conform to regulation changes and standards.
Keep staff informed of Hospital Organizational goals, strategic plans and initiatives, finances, and Senior Management communication so as to ensure identification with the overall Hospital mission and goals.
With Managers, establish effective lines of communication for the completion of objectives, oversight of areas of responsibility and to ensure consistency for all Department staff.
Oversee the continuous assessment and improvement of the care coordination department.
Report pertinent information regarding patient problems, personnel problems, progress re: projects and initiatives and any unusual occurrences to the Vice President.