Director of Care Coordination

Saint Peters Healthcare System•New Brunswick, NJ

1d•$119,283 - $190,791•Onsite

About The Position

The Director of Care Coordination will plan, implement, and administer comprehensive service delivery in case management, progression of care, social work services, discharge planning, and transitions in care. This role promotes and establishes effective communication between Care Coordination and other Hospital departments and members of the medical staff. The Director will stay informed regarding current regulatory and professional trends, changes, and standards applicable to the scope of Care Coordination, making appropriate recommendations or changes in policies, procedures, and/or programs to conform to regulation changes and standards. They will keep staff informed of Hospital Organizational goals, strategic plans and initiatives, finances, and Senior Management communication to ensure identification with the overall Hospital mission and goals. With Managers, the Director establishes effective lines of communication for the completion of objectives, oversight of areas of responsibility, and to ensure consistency for all Department staff. This role oversees the continuous assessment and improvement of the care coordination department. The Director will report pertinent information regarding patient problems, personnel problems, progress re: projects and initiatives, and any unusual occurrences to the Vice President. They will lead in the development and implementation of strategies to achieve clinical, financial, and quality outcomes, participate in all assigned committees and Hospital initiatives, and facilitate and lead workgroups and initiatives as requested. The Director will serve as an administrative organizational liaison with post-hospital providers and community partners, including but not limited to Home Healthcare, Skilled Nursing and Acute Rehab facilities, Assisted Living Facilities, Hospice including Inpatient Hospice provider, LTACH, and Durable medical equipment companies, and medical transport companies, including primary critical care ambulance provider. They will also participate in community planning related to the interests of the Hospital and services for patients and families.

Requirements

Master’s degree in Social Work, Healthcare Administration or Nursing Administration required.
Five years case management experience, and five years leadership experience in an acute care hospital setting required.
Effective communication and customer services skills.
High level of interpersonal and critical thinking skills to resolve complex problems which may require innovative solutions. Ability to negotiate in sensitive situations.
Knowledgeable in all aspects of case management, social work services, discharge planning/transitions in care and associated regulations/compliance requirements

Nice To Haves

Case Manager and Case Management Administrator certifications desirable

Responsibilities

Plan, implement, and administer comprehensive service delivery in case management, progression of care, social work services, discharge planning, and transitions in care.
Promote/establish effective communication between Care Coordination and other Hospital departments and members of the medical staff.
Keep informed regarding current regulatory and professional trends, changes, and standards applicable to the scope of Care Coordination and make appropriate recommendations or changes in policies, procedures, and/or programs to conform to regulation changes and standards.
Keep staff informed of Hospital Organizational goals, strategic plans and initiatives, finances, and Senior Management communication so as to ensure identification with the overall Hospital mission and goals.
With Managers, establishes effective lines of communication for the completion of objectives, oversight of areas of responsibility and to ensure consistency for all Department staff.
Oversee the continuous assessment and improvement of the care coordination department.
Report pertinent information regarding patient problems, personnel problems, progress re: projects and initiatives and any unusual occurrences to the Vice President.
Lead in the development and implementation of strategies to achieve clinical, financial, and quality outcomes. Participate in all assigned committees and Hospital initiatives; Facilitate and lead workgroups and initiatives as requested.
Serve as administrative organizational liaison with post-hospital providers and community partners including, but not limited to Home Healthcare, Skilled Nursing and Acute Rehab facilities, Assisted Living Facilities, Hospice including Inpatient Hospice provider, LTACH, and Durable medical equipment companies, and medical transport companies, including primary critical care ambulance provider.
Participate in community planning related to the interests of the Hospital and services for patients and families.