Director of Campaign Operations & Communications

UNITED WAY OF GREATER ATLANTA•Atlanta, GA

3d•Onsite

About The Position

United Way of Greater Atlanta (UWGA) is undergoing a significant transformation, implementing new strategies to increase revenue and expand its impact across the region. UWGA's mission is to unite people and resources to foster lasting and equitable improvements in the well-being of children, families, and individuals throughout Greater Atlanta. With an ambitious goal to triple unrestricted revenue by 2029, UWGA is establishing itself as a leading investor in child well-being, promoting solutions that dismantle barriers related to zip code and create long-term community benefits. The Multi-Year Campaign team is integral to UWGA’s fundraising strategy, managing donor engagement, campaign execution, and philanthropic partnerships. This team collaborates across Development, Marketing, Finance, and Executive Leadership to synchronize strategy, messaging, and operations in support of a multi-year aspirational giving campaign.

Requirements

Bachelor's Degree
Experience in campaign operations and communications
Ability to build and manage campaign timelines and workplans
Proficiency in project management systems
Skills in identifying, escalating, and resolving risks and roadblocks
Experience in drafting donor communications, proposals, and executive correspondence
Ability to develop one-pagers, briefing memos, and talking points
Experience creating presentations for leadership and donor meetings
Skills in drafting stewardship and recognition materials
Ability to ensure consistency and alignment of messaging
Experience leading review and approval processes for communications
Ability to serve as a liaison between leadership and campaign teams
Experience drafting communications on behalf of senior leadership
Ability to prepare executive briefing materials
Skills in ensuring leadership preparedness for meetings and solicitations
Ability to track high-priority donor interactions and deliverables
Experience managing the full proposal lifecycle
Ability to align donor communications with campaign priorities
Experience developing stewardship plans and donor-facing materials
Ability to guide donor engagement approaches
Skills in assembling and refining proposals
Experience developing run-of-show and event narrative
Ability to draft event communications and messaging
Skills in ensuring alignment between events and campaign goals
Ability to define campaign reporting priorities and data needs
Skills in reviewing campaign performance data
Ability to partner with leadership on forecasting and strategic decision-making
Experience developing and defining standard operating procedures
Ability to identify and drive improvements to workflows and processes
Skills in establishing standards for documentation, reporting, and operations

Nice To Haves

Experience in the nonprofit sector, specifically in social services
Familiarity with United Way's mission and work
Experience with transformational change initiatives
Knowledge of child well-being strategies
Experience in advancing solutions that eliminate barriers tied to zip code

Responsibilities

Build and manage campaign timelines and workplans aligned with strategic priorities
Assign and manage priorities within project management systems
Monitor progress toward campaign milestones and goals
Identify, escalate, and resolve high-level risks and roadblocks
Maintain visibility into campaign progress for leadership
Draft donor communications, including emails, outreach messages, and executive correspondence
Write and edit proposals and proposal-related materials
Develop one-pagers, briefing memos, and talking points in partnership with marketing
Create presentations for Board of Directors, Executive Leadership, and donor meetings
Draft stewardship and recognition materials
Ensure consistency and alignment of messaging across all campaign materials
Lead review and approval processes for communications deliverables
Serve as primary liaison between Vice President, Executive Office, and campaign leadership
Draft communications on behalf of senior leadership
Prepare and finalize executive briefing materials for donor engagement and/or solicitation visits
Ensure leadership preparedness for meetings, solicitations, and engagements
Track status of high-priority donor interactions and deliverables
Own and finalize the full proposal lifecycle
Align donor communications with campaign priorities and strategy
Develop stewardship plans and donor-facing materials
Guide donor engagement approaches in collaboration with PGOs/PRMs
Assemble and refine proposals based on inputs from fundraisers
Develop run-of-show and event narrative
Draft event communications and messaging
Ensure alignment between events and broader campaign goals
Define campaign reporting priorities and data needs
Review campaign performance data to identify trends and insights
Partner with VP to guide forecasting and strategic decision-making
Develop and define standard operating procedures for campaign execution
Identify and drive improvements to workflows and processes
Establish standards for documentation, reporting, and operations