Assistant Director of Campaign Operations & Communications

UNITED WAY OF GREATER ATLANTA•Atlanta, GA

3d•Onsite

About The Position

United Way of Greater Atlanta (UWGA) is undergoing significant transformation, implementing new strategies to boost revenue and enhance its impact throughout the region. The organization's mission is to unite people and resources to foster lasting and equitable improvements in the well-being of children, families, and individuals across Greater Atlanta. The Multi-Year Campaign team is integral to UWGA’s fundraising efforts, spearheading donor engagement, campaign execution, and philanthropic partnerships. This team collaborates closely with Development, Marketing, Finance, and Executive Leadership to synchronize strategy, messaging, and operations for an ambitious multi-year giving campaign. The Assistant Director of Campaign Operations & Project Management is tasked with the daily execution and operational oversight of the multi-year campaign. This position is crucial for maintaining the accuracy of campaign data, managing project coordination and administrative tasks, and facilitating the delivery of campaign activities across all functional areas. The Assistant Director bridges campaign strategy and execution by managing systems, monitoring progress, and ensuring cohesive efforts among various teams.

Requirements

Bachelor's Degree
Experienced professional
Proficiency in CRM data management
Experience with reporting and data analysis
Strong project management and coordination skills
Ability to track deliverables and deadlines
Experience coordinating workflows across multiple departments
Skilled in scheduling and coordinating meetings
Experience preparing meeting materials (agendas, notes)
Experience managing calendars and logistics
Experience with donor engagement and proposal support
Experience coordinating event logistics
Proficiency in documentation management and file organization
Experience maintaining and updating standard operating procedures
Familiarity with project management tools

Nice To Haves

Experience in the nonprofit sector, specifically with fundraising campaigns
Familiarity with United Way's mission and operations
Experience with specific CRM platforms (e.g., Salesforce)
Experience with project management software (e.g., Asana, Trello)
Experience in communications and marketing support

Responsibilities

Own CRM data management, including tracking opportunities, activities, and donor records
Manage reporting workflows and generate recurring reports from CRM
Compile campaign data for dashboards and leadership reporting
Ensure all campaign data is accurate, complete, and audit-ready
Track pledge schedules and donor statements
Monitor gift processing timelines and coordinate with Accounts Receivable
Maintain supporting documentation tied to gifts and pledges
Lead reconciliation and audit processes across campaign systems
Support execution of campaign timelines and workplans
Track deliverables and ensure deadlines are met across teams
Coordinate workflows across Development, Finance, Marketing, and Executive Office
Maintain alignment between CRM, project management tools, and campaign deliverables
Schedule and coordinate meetings across internal and external stakeholders (including but not limited to Campaign Cabinet Meetings, cross-departmental meetings, etc.)
Manage calendars, invitations, and logistics
Prepare and distribute agendas and pre-read materials
Capture detailed meeting notes and summaries
Track and follow up on action items
Ensure continuity between meetings and deliverables
Manage recurring meeting cadences and communication workflows
Coordinate proposal development processes
Compile and organize supporting materials for proposals
Maintain donor tracking and engagement documentation
Support coordination of follow-ups and engagement touchpoints
Coordinate event logistics, including scheduling, invitations, materials, and vendors
Support speaker preparation and materials
Manage event communications processes in collaboration with Marketing
Execute day-of event logistics
Manage post-event follow-up and tracking
Maintain Teams folders and campaign file structures
Ensure proper documentation storage, organization, and accessibility
Manage version control for campaign materials
Attach and maintain documentation across systems (CRM, files, etc.)
Create and maintain tracking systems for campaign work
Maintain and update standard operating procedures
Ensure adherence to established workflows
Support implementation of improved systems and processes