Director of Camp Relations

Intrax Corp

5d•$85,000 - $90,000

About The Position

The Director of Camp Relations will be responsible in leading the Account Manager team in onboarding new camps and driving placement sales to meet seasonal goals. In conjunction with the Vice President, the Director of Camp Relations will be responsible for defining and executing the business development plan for each season, and strategize with the Vice President on program improvements and development as it pertains to camp relations.

Requirements

Four-year degree or minimum of four years professional experience in a related field.
Strong customer service experience is required.
Ability to work independently with minimal supervision.
Fluency in foreign language(s) preferred.
Proficient in Excel, Word, Outlook, PowerPoint, Salesforce, and basic database functions.

Nice To Haves

Experience living abroad (desired).

Responsibilities

Oversight of camp recruitment, outreach, and placement targets
Setting of placement targets for sales team and deadlines for placement goals in adherence to overall business goals set by executive leadership team.
Identify and execute business development strategy in line with department goals.
Lead Camp outreach/sales/recruitment with the Account Manager team.
Set placement goals for each Account Manager to meet for the season.
Support the Account Manager team in reaching their goals.
Camp Vetting procedures, which must be in adherence with U.S. Department of State and Intrax guidelines.
Maintaining/tracking costs and budget for US program elements for Camp related Conferences, Summer Visits, and Dues/Subscriptions
Liaise with Operations team and the Accounting department
Help plan and execute in-person Fair Camp Qualifying packaging and communication
Work closely with Vice President and Director of Partner Services to orchestrate Fair registration
Lead the Virtual Fair planning with Account Manager Team and Operations Manager
Liaise with IT and Vice President on camp-related systems development
Liaise with Product Manager on automations of SAAS system
Plan for conferences annually, including registration and payment
Main liaison with ACA
In collaboration with Account Manager team and Vice President, help establish camp support protocols
Work with Operations Manager in oversight of Participant monthly check-ins
Director is responsible in adhering to and interpreting the BridgeUSA J-1 Camp Counselor and Summer Work Travel requirements for the AmeriCamp program.
Director is responsible for AmeriCamp staying in compliance with the incident reporting and program requirements.
Monitoring of camp support cases and reporting to the DOS in a timely manner.
Oversight of Account Manager team, workload, vacation time, expenses