Director of Cage & Credit

Four Winds Casinos Career SiteNew Buffalo, MI
Onsite

About The Position

Responsible for ensuring that all accounting activities in the Cage/Credit Division are performed accurately and efficiently, in accordance with all applicable laws, rules and regulations of the Gaming Commission, Federal and State Police, and established policies, procedures and control. This role involves approving credit for guests, managing the collection and distribution of credit information, developing and implementing departmental procedures, maintaining adequate staffing levels, ensuring the integrity of financial data, monitoring financial activities, creating and administering departmental budgets, establishing production standards, coordinating audits, assisting management, directing credit extension research, reviewing departmental reports, ensuring maximum property-wide service and satisfaction, facilitating information flow, and maintaining accurate, confidential, and thorough departmental records and reports. The position also promotes an atmosphere of fun for guests, encourages mutual respect, dignity, and integrity among employees, instills an atmosphere for sharing ideas and resolving conflicts, retains employees through training and development, and explains processes in advance.

Requirements

  • Bachelor’s degree in accounting, business administration or related area, or four to six years related experience and/or training, or an equivalent combination of education and experience required.
  • Minimum of six (6) years in accounting, preferably in a banking operation, required.
  • Must possess excellent communication, organizational, and analytical skills.
  • Must be extremely numbers-oriented and computer literate.
  • Minimum of three (3) years supervisory/managerial experience required.
  • This position requires a Level 2 Gaming License.
  • Ability to read, analyze, and interpret the most complex of documents, such as technical journals, financial reports and legal documents.
  • Ability to write effective letters, memos, speeches. and articles for publication.
  • Ability to respond to inquiries or complaints from staff members at all levels, guests, regulatory agencies, or members of the business community.
  • Ability to effectively communicate in one-on-one, small group, and large group settings.
  • Ability to effectively present information to top management and public groups.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals, and work with mathematical concepts such as probability and statistical inference.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Responsibilities

  • Approves credit for guests within his/her limits of authority.
  • Ensures that the collection and distribution of necessary credit information is handled accurately, efficiently and discreetly.
  • Develops, implements and directs departmental procedures which enable the Cage/Credit Division to function more effectively.
  • Maintains adequate staffing levels by interviewing, selecting, training, scheduling, evaluating, assisting with career development, promoting, disciplining, and terminating employees, as needed.
  • Ensures the integrity of all financial data produced by employees under his/her span of control.
  • Monitors all financial activities on property, which relate to Cage/Credit Division to ensure that all applicable laws, rules, regulations and controls of the property, the Federal and State Police, and the Gaming Commission are enforced throughout the property.
  • Creates and administers departmental operating budget and budget controls.
  • Establishes production standards and goals, and regularly evaluates departmental progress, revising standards and goals as needed.
  • Coordinates the audits of bank boards, guest deposits and rotation logs, ensuring appropriate coverage on each bank, develops and fine-tunes an effective system of checks and balances.
  • Assists the Cage/Credit Manager and Cage/Credit Supervisors in understanding the complexities of certain aspects of their jobs.
  • Directs the necessary research to determine whether credit may be extended.
  • Reviews departmental reports, to ensure accuracy, making revisions as needed.
  • Ensures a maximum level of property-wide service and satisfaction, with respect to Cage/Credit Division is achieved and maintained.
  • Facilitates the flow of information throughout the property, by organizing and presiding over regularly scheduled meetings with all employees under his/her span of control.
  • Held accountable, to a very high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports.
  • Promotes an atmosphere of fun for all casino guests.
  • Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
  • Instills an atmosphere that encourages employees to share ideas, discuss concerns, and resolve conflicts.
  • Retains employees through involvement in employee training and development.
  • Explains why we do things, in advance of doing them.
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