Cage, Count and Credit Manager

Caesars Entertainment•Baltimore, MD

6d•Onsite

About The Position

Reporting directly to the Director of Finance, this position directs the cashiering and count room areas in a manner that safeguards the assets of the company. Serves as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation and open communication. Establishes self as highly credible leader with highest levels of integrity and always acts in the best interests of the property and the company. Acts as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations. Ensures that team members clearly understand and are held accountable for their performance expectations. Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained. Works as a change agent and challenges the departmental processes to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value. Demonstrates excellent facilitator skills in determining a vision, aligns and inspires the team to achieve the vision. Partners and coordinates with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees. Recommends and implements change to improve overall employee and guest satisfaction.

Requirements

Bachelor’s degree in Business Administration or related field required
Previous Cage Management experience required
Strong organizational, managerial and communication skills are required.
Proven supervisory skills, primarily in the management of a large staff is a must.
Ability to get along with co-workers and work as a team.
Must present a well-groomed appearance.
Must be able to work independently.
Must be able to sit, stand or walk for long periods of time (4 hours).
Must be able to respond calmly and make rational decisions, when handling employee conflicts.
Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
Must be able to lift and carry up to 25 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
Responds to visual and aural cues.
Must have the manual dexterity to operate a computer and other necessary office equipment.
Must be able to tolerate areas containing dust, loud noises and bright lights.
Must be able to work varied shifts, weekends and holidays as needed.

Nice To Haves

Minimum of 3 years’ experience in Finance and/or Administration preferred
General business and accounting knowledge with broad knowledge of casino, slot and table games, rules, regulations, procedures and administration is preferred.

Responsibilities

Directs the cashiering and count room areas in a manner that safeguards the assets of the company.
Fosters teamwork, employee morale, motivation and open communication.
Acts as a role model and coach while developing employees.
Ensures that team members clearly understand and are held accountable for their performance expectations.
Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained.
Challenges departmental processes to improve and streamline department operations.
Partners and coordinates with other departments to ensure total guest satisfaction and efficient operations.
Recommends and implements change to improve overall employee and guest satisfaction.