Director of Business Transformation

Daniels Health•Chicago, IL

18h•Hybrid

About The Position

We are seeking a senior transformation leader with a strong track record of leading complex, enterprise-wide change across people, process, and technology. The successful candidate will bring a strategic mindset, executive presence, and the ability to translate strategy into practical, scalable outcomes in a fast-paced, operationally intensive environment. This role requires strong influencing skills, comfort working with senior leadership, and the ability to manage multiple transformation streams simultaneously. Regular travel is expected. The Director, Business Transformation is accountable for shaping, leading, and delivering the organisation’s business transformation agenda. This role owns the translation of strategic priorities into structured transformation programs that improve operational effectiveness, enable growth, and maximise return on investment across systems, processes, and ways of working. Reporting to VP of IT, the Director will provide leadership across change management, business process improvement, enterprise systems enablement, and benefits realisation. The role partners closely with Executive Leadership, Operations, IT, Finance, and People & Culture to ensure transformation initiatives are aligned, adopted, and embedded sustainably across the business. This role also provides people leadership and functional direction to transformation and change resources, ensuring consistent methodologies, rigorous governance, and high-quality execution.

Requirements

Proven senior leadership experience in business transformation, operational excellence, or large-scale change roles.
Demonstrated success leading complex, multi-year transformation programs in operational environments.
Strong experience with ERP and enterprise systems enablement.
Executive-level communication and stakeholder management skills.
Ability to balance strategic thinking with hands-on execution.
Strong commercial acumen with experience in benefits realisation and value tracking.
Bachelor’s degree in Business, Engineering, Commerce, or a related field.
Ability to travel domestically and internationally as required (valid passport essential).

Nice To Haves

Postgraduate qualifications are advantageous.

Responsibilities

Shaping, leading, and delivering the organisation’s business transformation agenda.
Translating strategic priorities into structured transformation programs.
Improving operational effectiveness, enabling growth, and maximising return on investment across systems, processes, and ways of working.
Providing leadership across change management, business process improvement, enterprise systems enablement, and benefits realisation.
Partnering closely with Executive Leadership, Operations, IT, Finance, and People & Culture to ensure transformation initiatives are aligned, adopted, and embedded sustainably across the business.
Providing people leadership and functional direction to transformation and change resources, ensuring consistent methodologies, rigorous governance, and high-quality execution.