Director of Business Operations (57472)

Industrial Refrigeration Pros • Vernon, CA

3d

About The Position

The Operations Leader is responsible for driving operational excellence and ensuring the smooth and efficient functioning of all core business operations. This role requires strategic planning, cross-functional collaboration, and a deep understanding of business processes to lead teams and optimize performance. The Operations Leader plays a key role in executing the company's goals, improving productivity, and fostering a culture of continuous improvement.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or related field (MBA preferred).
• 7+ years of progressive experience in operations or related roles.
• Proven leadership experience with a track record of managing teams and complex projects.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficient in ERP systems, project management software, and Microsoft Office Suite.

Nice To Haves

• Bilingual (Spanish-English) communication skills preferred.
• Experience in construction management and logistics.
• Six Sigma, Lean, or PMP certification.
• Experience with organizational change management.

Responsibilities

• Develop and implement operational strategies aligned with company goals.
• Create and manage budgets, forecasts, and KPIs for operational performance.
• Lead initiatives to scale operations sustainably and efficiently.
• Identify inefficiencies and implement process improvements across departments.
• Develop SOPs (Standard Operating Procedures) and ensure adherence.
• Monitor workflows and propose automation or technology solutions where appropriate.
• Lead and mentor department managers and cross-functional teams.
• Recruit, train, and retain high-performing staff.
• Promote a positive, accountable, and high-performance culture.
• Oversee supplier relationships, negotiate contracts, and manage service level agreements.
• Ensure vendor compliance with operational standards and risk mitigation protocols.
• Ensure regulatory compliance and adherence to industry standards.
• Identify potential risks to operations and develop contingency plans.
• Analyze operational data to inform decision-making and strategic planning.
• Provide regular reports to executive leadership on key performance indicators.

What This Job Offers

• Job Type: Full-time
• Career Level: Director